This is my first Tesla. I took delivery of a new 2020 Model X long range plus last Saturday (Nov. 28th) in Costa Mesa. I paid for full self driving upgrade. Right after I drove off the delivery parking lot, I got on fwy 405 and tried Autopilot features. The car veered off lanes and was almost hit by a car behind. I got an error message "Autopilot cameras unavailable". I had to make a service request to get it repaired. The initial appointment of Dec. 2nd was postponed to Dec. 15th due to "lack of parts". I pleaded a Tesla rep for faster repair or a loaner car, I was completely ignored.
Is there any way to push Tesla for faster repair? I am very disappointed by the quality of Tesla. Can I cancel the purchase or ask Tesla for some credits?