Model X

Bad service

Our screen blacked out. Tesla said they would have someone come to our house. One week later we reminded them and they immediately towed it one hour away to Toledo. Now the car is one hour away, not charged and then want us to go pick up. When you buy a 100k car you expect better treatment. Maybe the quality is catching up...


  • I suspect it more about COVID. Difficult to risk drivers for anything other than tows.

    Was it charged up when they picked it up or was it already drained when they towed it? Have you asked them if they can charge it up before you arrive? Is there a Supercharger nearby? Did your prior ICE car service places fill up the tank with gas when your car was ready for pickup?
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