Loss of heat in MY
SO after a trip to the store last night (heater working), park the car plugged into wall connector to schedule a departure(with preconditioning(81deg) for 10:30pm).
10:30pm **20 mins left to charge with set-limit**Unplug Car(81%)
Car did NOT Precondition(warm up) drove to work for a frigid commute(34F exterior) 46F inside car the whole drive....Car seat heater only thing working.
This morning leaving from work forgot to pre-heat car, but no issue done it before after work...Car still no heat the whole way home(interior temp 47F).
When home(car 54%) -tried all manner of troubleshooting to get the car to heat...
-soft reboot
-hard reboot
--Plug in charger (soft reboot & hard-reboot)
-turn on ac turn off ac
-select auto deselect auto
-cycled through different vents, tried the rear vents
-->schedule service appointment........next week *~*
--going to try-Start charging and cycle through troubleshooting again...(Car is fully patched & less than 2 months old)
-Anyone ever experienced this and can offer solutions or does anyone have a solution I might have missed?
10:30pm **20 mins left to charge with set-limit**Unplug Car(81%)
Car did NOT Precondition(warm up) drove to work for a frigid commute(34F exterior) 46F inside car the whole drive....Car seat heater only thing working.
This morning leaving from work forgot to pre-heat car, but no issue done it before after work...Car still no heat the whole way home(interior temp 47F).
When home(car 54%) -tried all manner of troubleshooting to get the car to heat...
-soft reboot
-hard reboot
--Plug in charger (soft reboot & hard-reboot)
-turn on ac turn off ac
-select auto deselect auto
-cycled through different vents, tried the rear vents
-->schedule service appointment........next week *~*
--going to try-Start charging and cycle through troubleshooting again...(Car is fully patched & less than 2 months old)
-Anyone ever experienced this and can offer solutions or does anyone have a solution I might have missed?
0
Comments
Here's the issue: Tesla received a supply of defective temperature sensors. The heat pumps still works but it's the integration of the heater with the software where the issue lies. This is not a software fix but rather a hardware fix.
I dealt with this for 5 weeks during what was a very cold snap up here in AK (high temps often in single digits F) and the car was basically unusable except for very short trips (<5 min) due to window fogging.
The fix is pretty quick but must be done by Tesla. Our car was gone for about 2 hrs but I think the working time was closer to one hour. Not a single issue since they fixed it.
Hang in there...you'll be taken care of.
> I've already traveled that road and have our car fixed. So have many scores of other MY users.
>
> Here's the issue: Tesla received a supply of defective temperature sensors. The heat pumps still works but it's the integration of the heater with the software where the issue lies. This is not a software fix but rather a hardware fix.
>
> I dealt with this for 5 weeks during what was a very cold snap up here in AK (high temps often in single digits F) and the car was basically unusable except for very short trips (<5 min) due to window fogging.
>
> The fix is pretty quick but must be done by Tesla. Our car was gone for about 2 hrs but I think the working time was closer to one hour. Not a single issue since they fixed it.
>
> Hang in there...you'll be taken care of.
@MYBlueBird Thank you very much for the info...I think the car sorted itself out because the heat started working a day later, but if this IS a known issue I'd much rather get it fixed now before it becomes something BIGGER when it's -16F outside and no remedy other than park the car home....Going to still go to the service appt....
Definitely keep the appt!