I have 21’ and 19’ set of wheels. I purchased it in September 2020 and since vehicle has returned each month to correct the issue. Balancing is good.
The car has vibration and it is difficult to hold the steering wheel on distance travels. It feels like constant massage vibration holding steering wheel. SC is constantly overlooking the issue in past three appointments. They balance the wheels and send off the car. The situation is Odd and I cannot speak to technician due to SC COVID19 pickup drop off protocols. I have asked for a call back when technicians do the test drive if they need explanation. I submitted detail via app but it is not working. What do I do?.