Starting March 15th, Tesla Forums will become read only. To continue the conversation with the Tesla community visit engage.tesla.com.
Car won't detect key or show location after a rear end wreck
We love our Model 3 and wifey got into a wreck (rear end). Car is excellent and she wasn't hurt much. Car safety really stood up to its reputation.
Getting to main concern, after the wreck got a bunch of notifications on screen ranging from trunk open to electrical system failure, etc etc. TeslaCam didn't record the actual wreck :( for some reason, but the screen was working initially or at least until we loaded the car on the tow truck.
Went to the wrecker today, but car wouldn't detect the keys, wouldn't connect to the app/network. Nothing. Closest body shop is 397 miles away and insurance is trying to get someone to transport the car soon. Fingers crossed.
I am just anxious and thought would come to our community for some help & get some answers.
1) Has anyone faced a similar situation?
2) Do you think this damaged the motor or battery? Or i will loose the car, really love our car?
3) How do i make sure if they fix everything, the battery & components are working just like before?
4) Anything specific i should keep in mind from insurance perspective, so i don't get ripped off?
Thank you in advance