I own 2018 Model X, last month of MCU1 production. I live in Poland, Europe.
I have various misbehaviours with MCU1, like screen freezing, no heating, black screen, of course, the browser is not working as promised (not working at all).
I have asked for repair, but it is not enough broken (not enough memory cells damaged in MCU1 or so), so Tesla warranty policy is that they can "clean" it but not replace. Kind of patches on patches.
Yesterday I parked my car, and it closed mirrors etc. after I left.
Today I want to go to work, and my Tesla is frozen but in the kind of working state. It displays 0km/h, P-mode, doors closed, screens lit. Cannot open it (both keys outside the car of course). Heating works (20% energy eaten this night, we have -6C here), rear lamps on. The application does not work nor car keys.
Finally, I have opened the hood and disconnected 12V battery to stop heating it as I was afraid of the main battery drain. But after reconnecting - all off, cannot open the car, screens off.
This is one of many strange failures I had. Another big one - car keys (remote) stopped working while skiing in Austria - I was lucky, having car start/open with the Tesla application enabled, so I used my smartphone to drive. Finally, the whole key system was replaced while in service in Berlin.
I was a Tesla addict, but I start to see that this is not a reliable car. At least not reliable enough. Here we do not have Tesla Service in every city; the nearest is 270 km from me. No weekend service (theoretically 24/7, but nobody picks up the phone).
Now I lost a day of work. But I can imagine I stop at the shop or on the road in winter and stay outside in the snow because my MCU1 or another part, which is faulty (but not yet enough faulty as for Tesla warranty policy) causes that.
My former cars (BMW, Mitsu Outlander PHEV, Porsche) never NEVER failed that way.
I wonder what they can do now with that dead Tesla. I live in the mountains, at the hill, there is a lot of snow, slippery surface. The car has a steering wheel fully turned right. How they plan even to take this car out of it's shed?
Maybe it is time to go for PHEV or Taycan.
Feeling really frustrated