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I put in a 240 volt, 50am breaker for use with a 6-50 connector. When plugged in i only get 8 MPH because it reduces the amperage to 8 amps. The screen says there is a connection issue. All of the wiring checks out so it seems that maybe the 6-50 connector I purchased from Tesla is bad. Anyone else every had this problem?
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Are there any errors on the screen or in the system log related to charging as it what does it say exactly?
What amp service do you have in your home?
What size wire did you use to install the outlet?
Does anything get warm?
Also, are the wires you used copper (good), or aluminum (not recommended)?
1. Remove the cable from the car and the wall.
2. Remove the adapter. Then.. REALLY jam the adapter onto its socket, no ifs, buts, or maybes. (You want good contact..)
3. Plug the adapter end into your 6-50 socket in the wall.
Pause 10.
4. Plug the Tesla cable end into the car.
If you're still getting problems:
a. Problem with the TMC. It's new, some do die.
b. Problems with the car. It's new, it's the AC connections inside the car, well, maybe?
Assuming that the 1-2-3-4 above doesn't fix things, then:
1. Take the whole business to the SC and have them get things working either with another TMC (and bring yours with you to check against theirs.) You might have a bad TMC, they can check, and an A vs. B comparison will do the trick. Note that this will pretty quickly isolate whether it's the TMC or the car that's got an issue.
2. Try _your_ TMC on another Tesla. The SC can do this or, if you happen to know another user with whom you're friendly.
Being a EE and a techie from many moons ago, a Chief Petty Officer once told me that, "90% of your problems will be with the wires." Over the decades, I've found the man to be correct. Sounds like you've got a new socket in the wall, wiring and all. Let there be one loose screw anywhere and the results you're seeing would be typical. So, depowering the breakers and double-checking every single wire between the breaker and your NEMA6-50 is, as another poster noted, a Good Idea.
Good luck, and let us know how you're doing and any more clues you've got!