Cracked windshield - Teslas fault!?

omf_24_98103005

My Summon feature was not working on my Model S P100D. I took it to Tesla, they had to replace a bracket on the front camera which is on the windshield.

I haven't driven the car since Friday when I got it back, other than a few minutes here and there. Today I drive to the store, and POP - the windshield just cracks. No rocks, no nothing. Just literally cracks out of the blue.

I'm thinking this could be related.

gridley1950_98127603

Probably better to talk to Tesla than post here. Good luck!

LuckyP62

Check the crack near the edge of the windshield closely. Chips can sit there for weeks sometimes and go unnoticed then suddenly start traveling.
I had a chip go unnoticed for who knows how long. One hot day I get in the car and there’s a 20cm crack! On closer inspection there was an obvious stone chip 2cm from the bottom edge.
If the crack is perfectly clean, I’d have a chat with them. If the crack originated from the camera area you’d have a stronger case, especially if you can prove the inner see face was damaged.

omf_24_98103005

> @gridley1950_98127603 said:
> Probably better to talk to Tesla than post here. Good luck!

I posted at 8:25 PM eastern, can't really chat with them when they are closed.

Aerodyne

Some times, you can't even chat with them when they are open!

2 - 4 is the ticket for reaching a live person.

EVRider

It will very difficult to prove that Tesla caused the crack, and chances are they didn’t. Doesn’t your insurance company cover windshield replacement? Most do.

tldickerson

> @EVRider said:
> It will very difficult to prove that Tesla caused the crack, and chances are they didn’t. Doesn’t your insurance company cover windshield replacement? Most do.

Mine does with a $500 deductible. It comes under the comprehensive part of my insurance.

Yodrak.

How long is the crack? If Tesla won't replace the windshield many insurance policies will pay for a crack repair with no deductible. Cheaper for both the company and the customer than replacing the windshield, especially when replacing the windshield will involve replacing that camera mount.