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2021 Model X Build Quality and my remorse
I am sure there are many who love their Tesla and have a lot of fun with it. My experience has been quite the opposite. We picked up a vehicle contact-free; so not many instructions were given on the dos and don'ts.
Within the first 24 hours, I noticed a hissing sound in the cabin and reached out to the dealer. They scheduled a visit kept the car for two days (got a rental loaner) and gave it back saying that the issue could not be reproduced. I took the car for my first wash and sure enough, there was a cabin leak - I suspect the same place where the air noise was coming from. I turn in my vehicle for diagnosis and they identify the leak - what they said would take two days is now taking more than a week. They must replace the entire windshield. In the meantime, I am stuck with a 2017 75 Model-S loaner that cannot drive on snow (I was unable to get out for two days). I have an SUV because of my driveway.
This is all on top of the console below the screen shaking, the front right passenger fender was popping out - I had to push it in, the front driver seat has a stain on the leather. For each one of these items, I am asked to schedule a separate visit. I did not notice many of these in the first two days - however, I keep noticing so many build issues with the car.
Although the major repairs are all covered under warranty, at this stage, I feel remorseful for having spent $100K on a 2021 Model X. It is inconvenient to keep having to visit the service station.
I contacted customer care, it redirected me to the local service station. I poured out my problems seeking a solution, they just told me they would contact the service manager and get back to me. No follow-ups yet. I do not feel my concerns are heard and addressed.
Am I the only one to face such issues or have others seen similar issues with their car? I truly wish that Tesla does something about their build issues.