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Have any SR RWD Model Y owners had success with getting the 1 year premium connectivity trial back?
Had a long discussion with a nice Tesla customer service employee this morning over the phone. We went through the MVPA and Order Configuration Agreement (both of which refer you to the support pages on the Tesla website in relation to premium connectivity). On the support pages, it mentions all vehicles that Tesla sells and their corresponding trial periods except for the SR RWD Model Y. He assumed that was an oversight on Tesla's part.
He also stated that the email I received on the date of delivery (1/15/2021) informing me that I had a one year trial period was a mistake. But he did concede that there is confusion (both now and at the time I ordered, paid for, and accepted delivery) as to what exact trial period I would receive.
He said he would forward it to the proper department and that someone should reach out to me (he did not know when).
We will wait and see...