Texas

Dallas Area NTTA Tolltag

edited November -1 in Texas
I have had my Model S for a bout 2 months...I have the tolltag to the right of the rearview mirror. On occasion, the tag reader will eventually read it...most times it does not. I flew out of Love Field yesterday morning...when going into the parking garage, the reader eventually worked, but it would not read it on the way out of the garage..I had to hold the tag outside the car to get it to work.

Any suggestions?

Comments

  • edited November -1
    jerry3, thanks.
  • edited November -1
    I was told by NTTA that you just tell them you have a Tesla and they will order one that mounts outside. It can be mounted behind the license plate and is readable there. The Service Center said bring it to them and the will install it on the lower black honeycomb grille below the nosecone and it isn't even visible but reads perfectly there.
  • edited November -1
    I use my tag to pay airport parking I can't take a chance that it only reads the sticker stuck on the black dots next to the rearview mirror mount. I went to turn in my old credit card sized plastic box transponder at NTTA office on Plano Parkway and get one of the black plastic bar that screws on with bolts through two holes of the license plate. On my way home I pulled up behind a white Model S. Now my second Dallas sighting since getting mine. We acknowledged each other when I passed him. I assume this will become even less rare. The day I got mine December 15th I was only one of 8 that day. When I paid the sales tax and applied for the title and plates the lady who helped me said she gets one or two a week at the Marsh Ln Government Center.

    I have an appointment at Service Center January 17 to have it installed. NTTA sends you to Speedee Oil change places.
  • edited November -1
    I fly at least one a week and need reliable toll tag performance, too. I found that by slipping the thin "flexible" toll tag under the right passenger-side corner of the rearview mirror, where approximately 30% of the tag was behind the mirror and the rest is exposed under the dots to the right, it works every time.

    I've been using that set up since August when I picked up my car. you can imagine the frustration trying to figure this out while they were getting the DFW readers stabilized. A day trip once yielded a toll of more than $250…yikes! Without exposing all of the sticky back, I kept the tag loosely shoved under the mirror for testing, ready to grab it and wave it about to attract the attention of recalcitrant readers at DFW. In early October, I finally committed and mounted it as noted above with the fully exposed sticky back and I've had no problems with the readers in the several months since. YMMV

    Sometime ago, I read somewhere that one of the toll tag stores had a test reader set up in it's parking lot, but I could not find it online and no one at the toll tag store knew about it. That certainly would be be a good idea and most helpful in finding the best mounting options.

    I'm confident that you'll find a solution that works well for your situation. In the meantime, enjoy the ride.
  • edited November -1
    @russberger

    I read that in a post about a test reader in the parking lot but I believe it was a post about EZ Pass in Florida not Dallas. I got the black bar made to screw through the bottom two holes on the front plate. Tesla Service Center installed it for me using star (torx) screws so not easily removed.

    So many people are against adding the front plate to what they refer to as the nosecone but if you really look at it up close in good light you can see it for what it is, a black cover over the bumper. And that's exactly where the plate belongs. I have the front plate mounted as Tesla designed it to be and it looks great. Even better with the black bar across the bottom. Many of the same people who detest the US style front plate love how the European style long horizontal plate looks.

    If you don't want to install the front plate Tesla Sevice Center will install the black bar in the lower grill and it's almost invisible there.
  • edited November -1
    Russberger I'm not sure what you mean by the black bar. Do you have a photo?
  • edited November -1
    I would appreciate it if someone could post some photos of where they are putting the toll tag. NTTA is sending me a new tag and crediting me for double charges, even though I have to use the credit card to get out of DFW airport. Would be nice to not have to do this anymore.
  • bpbp
    edited November -1
    The "black bar" is an alternative to the window tag. It's relatively large - and is intended to connect on the bottom of the front license plate - for use with vehicles when the window tags won't work due to interference from the windshield.

    I've been able to get the window tag to work in the area of the windshield with the black dots right of the rear view mirror.

    If that hadn't worked, I would have tried putting the black bar inside the nose cone - which others have done - since I have not (yet) put on a front license plate.
  • edited November -1
    If you all follow this thread it will show you the pictures and where the "black bar" can be mounted under the nose cone. Jack and the Dallas team know how to do it if you want to ask them but I have had very mixed results with it working under the nose cone...

    http://www.teslamotorsclub.com/showthread.php/10937-TxTag-EZpass/page3
  • edited November -1
    Just got off the phone with NTTA. They are no longer issuing the "black bar" toll tags, just the stickers. So I guess going to the airport I'll be in the cash line.
  • edited November -1
    @friscolaw I would check again. I just received one a few days ago. Think you just got someone who was misinformed.
  • edited November -1
    I got one of the black bar tolltags and let the Tesla service center mount it up front where they usually mount them. It works fine except for one vexing problem: When I park at DFW in the Express North lot, my black bar tolltag does not read either entering or leaving the lot. I complained to NTTA which suggested I use a window sticker. From reading this thread, however, that does not sound like a reliable solution.

    Curious what others who use the DFW Remote North lot have experienced.
  • edited November -1
    When I was at the Service Center about 2 weeks ago they gave me a vinyl "pouch" to use to mount the TTag to the outside of the windshield. I put mine in the lower left corner below the registration sticker and it works very well.
    contact Farmers Branch SC for one.
  • edited November -1
    Got a pic?
  • edited November -1
    I picked up the "black bar" at the Plano Pkwy NTTA location, and the Tesla Service Center installed it when I picked up the car. It took 5 minutes. The mount is below the nose cone on the "grill".
  • edited January 2017
    I have a model x can anyone tell me the best place to put the toll tag. thanks
  • edited January 2017
    Put mine under and to the right of the Rear View Mirror/Camera box. Hardly noticeable from the inside. Have seen others above or to the right of the registration sticker.
  • edited November -1
    Since July, mine has worked flawlessly just out of my sight next to the rearview mirror.
  • bpbp
    edited November -1
    The EZ tag website for the Houston area warns me periodically that they aren't detecting the toll tag for our late 2012 S P85 (and are likely using the license plate scanner when they miss reading the tag). The tag works reliably for our neighborhood gate - so it's possible the toll tag scanner isn't able to always pick up the tag when we're driving at highway speeds past the toll scanner.

    For our new S 100D, I decided to use the front license plate bar - and not mess with the windshield sticker. And that is supposed to work more reliably.
  • edited March 2017
    @bp - Egads...you actually added your front plate like a good Texan and drilled into the front of the car??? You are a smart driver, as I have already received 2 warnings for non-front plate, on rural highways of course.

    I finally broke down to add a plate bracket that uses a bolt under the front of the vehicle... works well so far.

    O/W, no issues with windshield placement by rear-view mirror, even when mounted on window film tinted glass.
  • bpbp
    edited November -1
    The front license plate holder was already installed on the car at delivery. It's colored to match the body, and doesn't have any screw holes into the bumper, so it can be removed in the future.

    We have a toll tag reader at the gate into our neighborhood and can notice a big difference between our S 100D with the license toll tag vs. our S P85 with the sticker inside the windshield. With the S 100D, our tag is recognized much further out from the gate. With the S P85, we have to get pretty close to the sensor to trigger the gate.

    And that's probably why we were getting reports that the highway toll tag sensors often miss the toll tag in our S P85.

    After having the front plate on our S 100D for almost two months, I've gotten used to it, and don't think it's a big deal. I no longer look over my shoulder when passing police cars to see if they're bored enough to pull me over for a missing plate warning.

    But, if I do decide I don't like the front plate, the front plate holder can be removed (and won't leave any holes).
  • edited November -1
    Hmmm, must be a new design type, perhaps a response to the groans of Tesla owners about the fear of drilling.

    I get my new MX next month, will see how that goes.
  • bpbp
    edited November -1
    Assuming they use the same front plate holder design on the Model 3, we'll likely have a front plate on my wife's Model 3.
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