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All posts represent the author’s views and not of Tesla’s.
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The A/C compressor also cools the batteries and without it is not safe to drive the car. Took 5 days of trying by phone and being on hold to get a tow truck to the nearest service center 3 hours away and now we have no car.
Also they won't bring the car back so we have to take time off from work to go pick it up. Disappointing customer care service so far.
I want to upgrade my 2017 Tesla S 100D from MCU1 to MCU2. So far I have had 3 appointments cancelled, all the evening before the appointment. My 4th appointment is scheduled for this Friday. What are the chances it will be cancelled? There is no one to talk to or complain about this. They don't answer phone calls or E mails. My time is valuable and each time I had to cancel my day to bring the car into the service center. I know I am venting but this is very poor service and extremely inconsiderate of my time.
>But the app wants you to specify exactly what you want done, yet as a customer, who am I to determine what needs to be done for my vehicle at it current age and mileage?
There is a manual and it does state items you might consider at a specific time and mileage. See page 185. I guess Tesla could hire thousands of extra techs to read from the owner's manual over the phone. I'd prefer to have lower costs than such a waste of resources.
You might consider a Taycan. At three times the price and 2-3 times the cost to do anything on the car, perhaps they can afford to have thousands of techs waiting to read the manuals to their owners.
A Mobile Connector (MC) with one or more adapters.
It is the cable looking thingy, typically in the front trunk. Sometimes can be found in a circular black mesh caddy.
You will need to purchase an adapter for the MC unless you have a 14-50 outlet already.
A MANUAL that has a supplement that tells you how to use the above.
My guess is it's the GEN2 DC-DC converter, did not see any info on fuses for this unit, only GEN 1 (tear down).
Service center appointment 14 days away.
I have no idea what to do, this is super annoying, we can't diagnosis our own vehicles, can't connect a scanner, can't do squat, just wait weeks for a service appointment.
For my 2014 S 85, had the Tech come by to program a key, but the MCU screen is down, totalled, no longer operational. So that was a major fail, can not use the vehicle with the app. And a key can not be programmed. THANKS ELON.
When the Tech was over I asked if he can diagnosis the other car, he said he's not allowed, because of the auditing process at back office. So I have to wait to tow the car to the service centre, and let them tell me what I already think is wrong with my car.
Now the problem became as follows, Non Functional MCU car, Tech said battery low, I put my heavy duty charger on and murdered the battery. I then took the good battery and moved to this car, and bad battery (as a result of 200A going in - thanks to Tesla Tech) was moved to functioning car. The dead battery probably killed the DC DC converter, now I have two broken Tesla's and no service appointments until 2 weeks.
I'm having better success sending my MCU screen to a 3rd party for repair. Good luck waiting for Tesla to answer your calls, or book an appointment.
Cars are great, some of us want the right to repair, so we can get back on the road (faster).
My guess is the contactors in the HV pack have gone out. YT vids on this.
I drove cross country in 2017. Hamstrung with black screen.
Come up with something better,.
Trope.
http://checkthis.today/
> Thankfully this new board doesn't kick me off every few hours requiring me to constantly sign in.