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Internet service hard down

edited November -1 in Washington
Sometime today my internet service went hard down. Anyone else experience the same thing?

I attempted to restart the touchscreen but it didn't resolve itself.

Apart from having to do a factory reset, any other suggestions?


  • edited November -1
    did you reset both screens? On a couple of instances when I lose connection due to being 5 floors underground, it will not reconnect and I have to due a full reset of both screens.
  • edited November -1
    Have been driving MS for a couple of years now, every few weeks you have to reboot the system (usually rebooting even just the big screen helps connectivity or gps/nav issues).
  • edited November -1
    Thanks Salute, whitex - I did both reset methods and neither worked. Per advisement from the SC, I did a fuse pull of #51. Now all is right with the world again.

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