Model S

Insane cost of repair; Tesla's Achilles heel

edited November -1 in Model S
New model S. Turning around on a parking lot at night. Left front side scrapes parking lot guard rail. Walking speed, < 4 mph. No damage to drivability.. Still 100% operable. Tesla says go to Tesla authorized repair shop. Tesla shop estimates cost of repair at $9600. After regaining consciousness, I said I want to get another bid. Closest location of qualified competitor; 300 miles.

Conclusion: either Tesla affiliated shop is gouging, OR
Tesla Model S is outrageously fragile.

In either case, the bottom line is, had I known then what I know now, I would not have purchased the car. And this statement comes from Elon Musk's greatest cheerleader and Tesla shareholder.

More information? Pix? Contact me. [email protected]
«13

Comments

  • edited November -1
    Cost of repair is not indicative of fragility. It is the cost of the parts and in a larger part the labor involved when dealing with aluminum.

    Ask an Audi certified body shop how much such a repair would be on an A8. BTW, in ALL of the United States, there are only 49 places you can get an A8 repaired (certified by Audi).

    There is already complaints about the new aluminum F150 and the repair costs associated with that.
  • edited November -1
    You need my email address to prove you're not making this up? Nice try. If it really happened, post your details and pictures here.
  • edited November -1
    Wow!!
    Crazy!!
    Rolls Royce scrapes are cheaper than that!!!
    Could you ask them to break down their estimate?
    Labour : materials.
    Maybe be you have to have a whole car body??
  • edited November -1
    I have had two similar repairs, one cost $1300 the other $2400. I would suggest that due diligence would mean getting competitive bids before posting inflamitory headlines.
  • edited November -1
    Roofless, very good point.
  • edited November -1
    These types of posts keep appearing which leads me to believe they are genuine. I agree with OP's thread title.
  • edited November -1
    Why do we need to contact you for pictures? Just post them here.
  • edited November -1
    072647 - I'm on your side. Hang in there. You need to get another estimate, and forget the Tesla "Authorized Serviced Centers." Find a good local shop that has experience pounding out aluminum.

    I had a small dent above my left rear wheel (hopefully my images will post) and the "TASC" wanted over $4K, and 6 weeks to repair it. Even worse, they wanted to replace the rear quarter panel, AND the rear bumper. I didn't want them to A) rip the car apart, and b) that expensive of a repair might show up an accident in CARFAX. Too invasive for me.

    I was lucky - the person who dented my fender offered his USAA insurance, I found an approved shop that had familiarity with aluminum repair. They fixed it perfectly, in 4 days, and $1200 - and, bonus, it didn't show up on my insurance as an accident when I went to sell it.

    I think I see their side - the TASC wants the car to be a perfect as possible - a brand-new part is better than one that's been repaired. I disagree, however.

    Here are photos of the damage:
    <img src="http://streetcarcandy.com/wp-content/uploads/2016/01/Picture-113501.jpg&quot; width="600">
    <img src="http://streetcarcandy.com/wp-content/uploads/2016/01/Picture-113488.jpg&quot; width="600">
  • edited November -1
    @072647 - Not enough information.

    If the damage was a deep gouge across both doors and front and rear fender and both bumpers, $9600 might be a bargain. New aluminum panels on half the car is a lot of labor and materials. Each bumper is not a minor cost either. Then it all needs to be sanded, painted, clearcoat and buffed out. If the damage was this extensive, I'd expect a bill closer to $25K. Sounds like the damage is not as extensive, but cars are not cheap to repair. It's not unique to Tesla.
  • edited November -1
    And that, dogfishbird, is one of the most useful posts to have appeared on these fora in years.

    Tired of the reports, both online and off, of price gouging and in particular the interminable delays for relatively simple repairs. Just because Audi can't get it together doesn't make the Tesla repair experience any less negative, or, at best, inconsistent.
  • edited November -1
    Scraped by left front fender on my garage entry twice. Had it buffed/painted for $100 at a local body shop.
  • edited November -1
    You don't have to use a Tesla authorized shop.
  • edited November -1
    @AR +1

    Had a scratch on rear bumper just below tag. Authorized quote $1800. Every day guy $350.00

    Shop around.

    Oh <I>And this statement comes from Elon Musk's greatest cheerleader and Tesla shareholder.

    You're not even in the top ten. :-)
  • edited November -1
    Last summer I hit a road candle at 65 mph, put a dent in top of fender no scratch. Paintless dent repair fixed it for $125.
    However in December a young lady slammed into the left rear, the quarter panel has to be replaced. I do not know the cost and don't care as long as her insurance takes care of it, However the repair person said they would be replacing the bumper and it is $400, not out of line with others.
  • edited November -1
    It's amusing watching people who have never owned a 6 figure aluminum premium vehicle freak out when they need body work done. Newsflash, it's exactly the same issue with an S class, a 7 series, an A8, a Range Rover, a big Jag, etc. etc. etc. Tesla didn't invent this issue.
  • edited November -1
    My repairs seemed to be right in line with my BMW.
  • edited November -1
    "And that, dogfishbird, is one of the most useful posts to have appeared on these fora in years."

    It is a "clever" way to not disclose to a buyer that your car was in an accident and needed repairs which TASC estimated at 4k+.
  • edited November -1
    Working with aluminium only applies if they are actually doing any panel beating, which most of the time they are not. They are replacing panels. The price should not differ much from working with steel. Ok, some new panels need welding and that requires a different welding skill. My wife drove into the rear of a taxi with her Honda Accord. Mashed the front end. New headlight, new bumper, new hood, new front grille and sundry new interior supports for same. Grand total? $7500.00 Australian dollars. Australian labour is not cheap and our dollar is lower than yours by a lot. By the way, although the car was drivable, ir legally was not. The hood was crumpled restricting some forward vision. We are talking here of structural damage that was significant. This was also an insurance claim, so the price would have been bumped up.
  • edited November -1
    Those rear quarter panels are the most expensive part of the body to have replaced (I grazed a parking garage piller and tore the aluminum, no possibility of pounding it out) - mine ran $8500 at the Tesla authorized shop (we have 2 in Portland).

    That rear quarter panel is bonded, welded, AND riveted on. They have to do a TON of labor to remove and replace it. It'd be nice if it was easier to work on, I wonder if that level of fastening adds to the crumple zone and crash resistence.
  • edited February 2016
    Tesla approved body repair shops have to install a very expensive ( I have heard more than a $!00K) "Clean Room" for all the finishing processes. This insures the result is like new with very little diminished value.
    There are two approved shops in the Portland OR. area.
  • edited February 2016
    A friend of mine sideswiped a tree while trying to avoid a dog running across the street. He was able to drive the car around after that. It was a MB 550 SL. They wanted $70K to fix it. You are getting off cheap.
  • edited February 2016
    Check out the <a href="https://forums.teslamotors.com/forum/forums/tips-tricks-using-and-searching-forum">Tips & Tricks</a> for instructions on posting pictures. I use postimg.org to put them online. It's easy and anonymous. Make sure to use width="100%" for big images otherwise they won't show up on people's phones properly. The Forums are "responsive" now and are not hard-coded to a specific width anymore (as I predicted--hah!).
  • edited February 2016
    The rear quarter panel on just about any car is a costly repair since they are actually part of the much larger side section stamping from the factory. So a body shop has to cut, weld, and blend in the weld and blend in the paint to properly fix it. Front fenders are simple bolt on's and no fading/blending the paint required.
  • edited February 2016
    I had a barely visible scratch on my passenger rear quarter panel just above the rear tire. Estimate from Amato's Auto in San Diego was $3600. I buffed out the scratch with some Meguiars scratch-x 2.0 for $9.
  • edited February 2016
    un, so these are expensive cars...
Sign In or Register to comment.