Model 3

New MyTesla Account AFTER Reserving Model 3?

edited November -1 in Model 3
I reserved my Model 3 last night and I see the bank charge, but like others I still haven't gotten an email yet. I saw people comment about checking the "MyTesla" page on the website so I went and created an account on the website with my same name and email address, but the "MyTesla" page just keeps redirecting back to the home page.

Does anyone know if there's any problem with creating a "MyTesla" account after reserving without an account? Hopping I'll get an email with instructions sometime today or tomorrow.

Comments

  • edited April 2016
    Same issue here. No confirmation emails yet and "MyTesla" method didn't work either
  • edited April 2016
    Exactly the same here
  • edited April 2016
    Same here. Tesla should have expected this onslaught of pre-orders, but I'm not worried. They will address this eventually, and it''ll be more than a year before I see my new Tesla 3 anyway.
  • edited April 2016
    MyTesla was down earlier so even current owners could not log in. I have not got confirmation email but my order did show up on myTesla page. I would not worry about it. Hopefully once website is fixed, you will see your order.
  • edited April 2016
    I put a deposit down in person at approx 10:35 am PT Thursday morning... then later that evening prior to the unveiling I created a myTesla account using the same email as my deposit. When I went to bed last night my RN# wasn't associated with my account but it was there at 6:45 am this morning, yet I still haven't received an email confirmation.
  • edited April 2016
    Mine was just updated with an RN number, but no email yet.
  • edited April 2016
    RN number showed up in MyTesla late afternoon on April 1. Now shows "My CARS" listing the Model S and the Model 3. All that shows up under Model 3 is just the RN number.

    Now to decode roughly where I am in line (if the number helps). :)
  • edited April 2016
    I received the confirmation email at 2:14am PDT this morning but myTesla account doesn't show a reservation number.
  • We reserved ours around 12am central time, no email and no change to "my tesla" as of 5:45pm central time.
  • Page still not loading for me. And no email. But I do see a pending charge on my card.
  • edited April 2016
    I booked in-person at the Santa Monica store yesterday at 12:55PM PST. I just got my confirmation email. I was also able to just reset the password on My Tesla since it said the email was already registered when I tried to create an account. I have a very long arbitrary RN# and don't have any idea where I am in the queue.
  • edited April 2016
    Same issue here. I've not received an email after 4 hours. My "My Tesla" page redirects to the main page. I'm sure we all want to make sure that we are locked in for the tax credit.
  • edited April 2016
    website traffic is heavy, be patient.
  • edited April 2016
    When I go to My Tesla page the url's last thing is RN######...been that way since this morning
  • edited April 2016
    Finally received my email and the mytesla page is now updated with the RN number. Be patient.
  • edited April 2016
    I both received my email and see my RN on MyTesla now. So happy!!!
Sign In or Register to comment.