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Model X is built to be the safest SUV on the road. In addition to safety-first design and features, we continuously test and update Model X to make it even better. Tesla's internally conducted crash testing demonstrates that Model X will be the first SUV to receive the highest safety rating in every category, and we are committed to ensuring that it remains the safest SUV in the world.
Recently, during an internal seat strength test that was conducted prior to the start of Model X deliveries in Europe, the recliner in a third row Model X seat unexpectedly slipped. While we have not had a single issue with any cars that have been delivered, we decided to voluntarily replace the third row seats in every Model X that was built before we introduced an improved recliner design into our production process on March 26, 2016.
We want you to know that the Model X you configured is not affected by this issue. It is being built with updated third row seats that have the improved recliner design.
We know you're going to love Model X. If you have any questions, please contact us.