Model S

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Inconsiderate supercharger stall hogs

edited November -1 in Model S
I pulled in to the Cabazon supercharger area around 1210PM today. I missed the last open stall by just seconds. All ten stalls were occupied. Being Memorial Day, I had no fantasy that this supercharger location would be uncrowded. But we waited about forty five minutes before someone returned to their car. During this waiting period SEVEN other cars arrived to charge up. One of the drivers who had arrived after me told those of us in the queue that he had called roadside assistance prior to coming and had been told that two of the cars were approaching a full charge.

It was obvious that many of these drivers who were hogging the stalls were shopping at the outlet malls with no regard to what was happening with their car, or had any concern for other Tesla drivers. Several other parked cars got their full charges while this group was waiting, but still no one arrived to move their car.

Perhaps Tesla has erred in putting superchargers in areas with other activities. We can't trust people to be considerate of others. There is only one reason to occupy a supercharger stall, and that is to get enough power to arrive at your destination and move on. Making other drivers wait while you shop at outlet malls(or whatever else may be a distraction) is selfish and inconsiderate.
Tesla knows who these owners are (and they to know who they are). I propose a penalty fee for those who abuse this privilege, with perhaps loss of supercharger privileges for repeat offenders.

After about fifteen minutes I got enough power to get home. I pulled out of the stall and let one of my new friends get the power they needed.
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Comments

  • dxndxn
    edited November -1
    I agree that this is a problem that should be addressed by Tesla. Perhaps they can add the capability to monitor the stalls and if the stalls are full then send out text message to the cars that are fully charged and tell them that the stalls are fully utilized and that they need to move their car for others to use the charger. If the system sense that the chargers are fully utilized then the system can send out text messages within 15 minutes of charging completion to give heads up so that the charger can be efficiently utilized. For those who ignore the message, perhaps a penalty of some kind can be implemented.
  • edited May 2016
    I was charging this afternoon at the Port St Lucie FL super chargers on I-95.....I was in and out in 20-25 mins. When I first arrived there was one other car charging, but it was gone and all the other chargers empty by the time I was leaving. We have a lot of Tesla here in south Florida, but the supers are never crowded...I hope it stays this way.
  • edited November -1
    Alnrench2-perhaps you'll stay lucky, but only more and more Teslss are hitting the road. All superchargers can only get busier.
  • dxndxn
    edited May 2016
    I was at Cabazon charger not too long ago and it was hardly being used. But at times it can be busy as reported by AZDMD. We would never know when they will be busy. It is better to have a system to inform users to move their car when all the stalls are being used. Most people think that it is not fully utilized so they go shopping and not concern about needing to move their car.
  • edited May 2016
    Dxn-i think your earlier suggestion informing those that may not be aware that all stalls are full is excellent. Tesla does need to monitor this better as they put more and more cars on the road needing to use those superchargers.
  • edited May 2016
    My suggestion was that Tesla implement the Nav system to show "in use, but within range" SCs as flashing red, as opposed to solid red for available, and greyed out as out of range.
  • edited November -1
    I see technological solutions to this beyond just building more chargers. For example, Tesla could implement a software "check-in" that automatically marks when you arrive at the charger so Tesla knows how many cars are there both charging and waiting., When all chargers are full, when your car is done charging your smart phone gets a notice saying someone is waiting for your charging spot. The notice repeats every 5 minutes until you move.
  • edited November -1
    I have long opined that SCs at malls, local or otherwise are a terrible idea with an obvious conflict of interest (get in and get out versus come in and stay awhile).

    That said, it's unfortunate that our own can be so rude. I had "Don't be an ICEhole" stickers made for this very purpose (I don't stick them on Teslas but I do place the intact sticker gently under a windshield wiper). Actually, they are agnostic stickers with helpful verbiage - equally suitable for ICE and EV. Have only had to give out 5 in 17 months - 2 in California, 1 at Squamish (British Columbia), 1 at Casa Grande, Arizona, and 1 somewhere in the Midworst. Not sure if that's good or bad.
  • dxndxn
    edited November -1
    @ eye.surgeon I agree that we need to utilize the charger efficiently. A queuing system would assign to each car that is near the charging station and would assign number and the driver would click confirm button to be added to the queue. This would allow the car to be charged on first come first serve basis and will eliminate dispute.
  • edited May 2016
    Do not leave your car unattended. Pull in, charge, leave.
    The "go shopping or a movie or to dinner" worked two years ago - and then not on a holiday - but no more.
    Do not leave your car unattended. Use a restroom before you take a space or after you leave.
    ~Larry
  • dxndxn
    edited November -1
    @[email protected].
    Why not leave car unattended to use a restroom? Coming back just as your car finishes charging is reasonable?
  • edited November -1
    Tesla could remotely pop out the charging cable, then activate summon to pull the charged car out of the spot :-)
  • edited May 2016
    Was that the only supercharger issue this weekend?
  • edited November -1
    @tes,

    Yup. This is the official reporting spot for all charging problems. If it didn't get reported here it didn't happen.

    /s
  • edited May 2016
    The penalty for abuse in high traffic, waiting line, unneeded charging stations. when others are waiting with more miles to cover should be NEGATIVE MILES drawn from your car. Once you ignore your full charge alerts (3 or 4?) relative to your next destination with a que, it starts removing miles off your car at SuperCharger speeds!
  • edited May 2016
    The Tesla app I am assuming we all have gives you a heads up (I believe 15 minutes) when your car approaches the charge limit you have set. so if cars stayed beyond that limit, there really is no excuse . We should all be cognizant of this while we are charging and check our phones.

    I can only hope these people came out and saw the line and will think about it the next time. Or the next time, it might be them who is waiting.
  • dxndxn
    edited November -1
    I was at Culver City supercharger today and it was completely full. There was one car waiting when I pull my car out. Not sure how long those other cars been sitting there.
  • edited May 2016
    This year and next have the potential for being the "good old days" in the future - Tesla hopes to about double the number of superchargers for now, while increasing the number of Teslas perhaps fivefold in just a few years. If the Model 3 catches on, the supercharger stalls have the potential for ramped up utilization and saturation. It's gonna happen.

    I hope problems and ideas floated here reach sympathetic ears in the Tesla organization who should be thinking about this. I particularly like the concept from frednix, your charge goes up to meet your requirement, then begins to ramp back down until you are unplugged. Basically, I agree with his general idea of either a positive incentive to be nice, or a negative consequence for being not nice.

    We're fine now, but the warning signs are here.
  • edited November -1
  • edited November -1
  • edited May 2016
    Take a photo of the license plate and post it here-- a public shaming.
  • edited May 2016
    It makes more sense to have chargers in locations where people can do other things than to have them where people need to sit around waiting. If I'm on a long trip and I couldn't eat while charging, it would mean making a few charging stops and sitting around while doing nothing and then making additional stops when the car sits there doing nothing while I eat. That will delay trips substantially. So far I've never had a case where I stopped for a meal and came back after the car was finished charging.

    Most of the time I can take trips and stop to charge just as long as is needed for a restroom break or a meal and waste no time. That's often 15-25 minutes, but sometimes it takes longer. However, there are going to be times when a person needs a full charge. This weekend I needed a full charge at a supercharger. I arrived with a range of about 200 miles. I charged to 100% then went camping. My destination was up in the mountains and I used enough power getting there that I averaged close to 400 Kw/h. I needed enough charge to get there, to handle any local driving that might have come up, and then return to the same supercharger. It wasn't a matter of getting to my destination and charging. I used well over half the charge getting there.

    That particular location had no crowds and was more than half empty when I got there and when I left. On the way back, it had maybe two other cars when I got there. I charged to about 95% while I was in a restaurant. Had it hit a full charge I would have moved. But it was a situation where there might have been three chargers in use when I got back. It wasn't busy. Had it been busy, I might have charged for 10-12 minutes and moved my car because that was all I needed on the way back. Fortunately, the way down used very little energy.

    The point is that although you should be considerate, you can't tell how much of a charge somebody might need, and it might take a long time.
  • edited May 2016
    @robgorman NO NEVER EVER take a picture of a car and post it here for public shaming. That is the worst suggestion anybody has ever made on this board. NO.
  • edited November -1
    frednix,
    yes
    DLebryk
    Public shaming, yes.
  • edited May 2016
    Limited resources
    Many Tesla drivers.
    Free electricity?
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