Model X

Needs service, car may not restart next time

edited November -1 in Model X
My P90 has been driving fine for the past 10K+ miles after 10 months, until 2 days ago when this message, "Needs service, car may not restart next time" showed up when I was on a freeway. Didn't have a chance to drive it yesterday, but last night we saw the same message again while grabbing stuff in the car.

I have called service to report the log but just wondering if anyone have had similar issues?
«1345

Comments

  • edited February 2017
    I had that message once I did a reset it went away and has never came back
  • edited November -1
    I've owned my 90D for about a week. In that time I've had a just couple of these messages pop up with the ! Triangle of Urgency notice about different parts/functions. In each instance, the message went away and nothing notable happened and there was no difference in the functionality of the indicated part or process. My assumption has been that I caused the message by some accidental sequence of random actions or steps that, if possible to repeat in the exact same manner, would cause the same [seeming] benign message and outcome.
  • edited February 2017
    Thanks trigger. Which reset did you do? Hold both scroll wheels 10 seconds one?
  • edited February 2017
    What did service say? Seems they would want you in right away.
  • edited November -1
    @DarthB Yes I held the scroll wheels down until the screen turned off
  • edited November -1
    Update: car can no longer restart indeed. Tried the two-wheel reset to no avail. Car will be tolled to service tonight.

    Got a bunch of additional notifications today:
    - 12V battery low
    - check air suspension - call service

    My VIN is 22xx if anyone have similar problems in the future.
  • edited November -1
    Yeah, I'm not sure why they didn't have you drive it directly there before it failed.
  • edited November -1
    Sounds like the 12v battery problem the S had initially.
  • edited November -1
    Could be the 12V battery related, although Service is now working with Engineering to troubleshoot. So I hope it's nothing major.

    The towing guy was able to restart the car by jump starting the 12V battery last night. I guess it could be the battery or some harness leading up to it?

    In any case, if it's similar to the Model S issue, I am surprised that not more X owners have encountered this issue.
  • edited November -1
    @DarthB By the tow truck driver being able to start it I doubt its a major problem and it should be an easy fix for you. Good Luck
  • edited February 2017
    Probably the DC-DC connection that chargers the 12V from the traction battery.
  • edited November -1
    Agreed Bighorn
  • edited February 2017
    I think it's a bad Flux Capacitor.
  • edited February 2017
    I think Bighorn nailed it. When the DC-DC converter stops working, the 12v is no longer charged. Once the 12v gets too low, the main battery cannot be connected and no more driving. If caught (i.e. fixed) quickly it might be possible to save the 12v battery, but I guess in most cases the 12v battery becomes a gonner and is replaced as part of the service. In other words, the 12v is not the cause, but becomes the casualty.
  • edited February 2017
    @TT, that is a sound explanation and makes sense. Those DC-DC converters sometimes have a short life. Wonder where it is and if it can be accessed from the frunk area for easy replacement?

    It's amusing to watch peoples funny and bewildered reactions when I tell them that an electric car still has a starter battery.
  • edited November -1
    @Leli
    I think the DC-DC fix is a big hassle.
  • edited February 2017
    It may have moved in the refresh, but in classic cars RWD it is behind the 12v battery. I think you remove the passenger tire, and then the liner to get to it. Not super easy, but not awful either. I do think it's a low failure rate module, but very noticeable when it does fail!
  • edited February 2017
    I asked Ewon about the battery in my vibrator which kept going flat.
    He says that it might be because he used to be AC only but his converter stopped working and now he's not sure if he's AC/DC.
    I think it might be a problem with his tranny.
  • edited February 2017
    I asked Ewon about the battery in my vibrator which kept going flat.
    He says that it might be because he used to be AC only but his converter stopped working and now he's not sure if he's AC/DC.
    I think it might be a problem with his tranny.
  • edited February 2017
    Sounds to me like Martha may also be experiencing a half shaft issue...
  • edited February 2017
    More precisely, a lower half shaft issue.
  • edited November -1
    Update: there's no update. My SC is still trouble shooting as far as I can tell.

    On a different note, is service quality going down? Since Monday I have not heard back from anyone until I call to follow up on Thursday. And today I called twice and both times lead to voicemail. No one has returned my morning voicemail as of this afternoon! Ridiculous!
  • edited November -1
    DarthB, the SC experience is site specific. The Denver SC is fantastic. They provide daily calls with updates and are easy to contact. Don't think I've ever gone more than half a day without a response to my emails.
  • edited November -1
    I think it's advisor specific too.
  • edited May 2019
    I had the same message popping up twice last week. I've a 2016 Model S 70. I called the service and they talled me about some water in the connector for the drive unit (somehow it got there) and they replaced it. Now, everything seems fine. Just in case anyone is searching for the info on other forums (drive unit issues) - https://teslamotorsclub.com/tmc/threads/2014-s85-getting-new-drive-unit.105841/ https://writemyessaytoday.net/ https://forums.tesla.com/forum/forums/multiple-problems-my-model-s
Sign In or Register to comment.