Model X

CA DMV carpool sticker - how long does it take to arrive?

edited November -1 in Model X
How long does it take for the CA DMV carpool sticker to arrive? I sent my application on 1/21/2017, still haven't received it. They have not even cashed the $22 check I sent with the application. Does anyone know if the DMV special processing unit has an email id or phone number that I can use to follow up on my application?
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Comments

  • edited November -1
    Mine took a month to arrive.
    800-777-0133 Great customer service when I called. You don't have to wait. They call you back and you don't lose your spot in queue.
  • edited November -1
    thanks @lilbean, will call them tomorrow and check.
  • edited March 2017
    You're welcome, ramseshan2001.
  • edited November -1
    Yes it's about a month. Once they cashed the check, you will receive it within a week
  • edited November -1
    Mine took just over a month (sent early Jan, cheque cashed Feb 6th, received the stickers a week after).
    I suspect that they collect the applications and process them once a month.
  • edited March 2017
    I called them this morning and after 2 on-holds of 25 minutes each I was told they never received my application and asked me to re-submit the application if I want the decal. Go figure....
  • edited March 2017
    Sent the cheque , application on Feb 10th , Cheque encashed on Feb 22nd , Received decals on March 1st
  • edited November -1
    Sent mine in early January as well, still has not cashed checked and not received yet.
  • edited March 2017
    Those of you who are planning to send in your application for HOV decal to DMV-CA, here is a work of caution. Send your application via certified mail (or if sending by FedEx, make it signature required. After 45 days, I found out today that my application has vanished into thin air. The clerk I spoke with today said she cannot trace it or do anything if I have not sent it via certified mail. I got teh feeling they may not pay attention to letters unless it is sent by certified email.

    I had to send a brand new application again today with another check for $22. tick..tock..tick..tock.. we will see if it succeeds or meets with the same fate as the first one. Won't know for another 30 days.
  • edited November -1
    I don't trust the DMV. I paid for a rush pink slip for my trade in. They sent my application back telling me my address didn't match but they kept my check and never got the pink slip. Paid for the pink slip plus rush processing. Smh.
  • edited March 2017
    no kidding !

    The HOV program in CA is slated to end 2018. Not even 2 years left to enjoy that privilege. Out of that 2 years, I have lost almost 3 precious months already. What a bummer.
  • edited March 2017
    My Odyssey didn't have the stickers and I was fine. ;)
  • edited March 2017
    Still waiting also, been riding the HOV lane without, on the Mill Valley to San Rafael run daily. I'm hoping the CHP will go after more flagrant violators. Also hoping more of you will join me, it's lonely out there. Perfect place for TAAC in commute traffic, just wish cameras/sensors would spot motorcycle lane splitters so I don't need to break AS to move to left edge of lane. Car seems to hug right edge of lane when driving in lane #1.
  • edited March 2017
    No more cheating HOV lane. Got Stickers yesterday. Mailed check Feb 21. So, 18 days.
  • edited March 2017
    lucky you d.cherin. That proves DMV can be faster than a sloth sometimes.
  • edited November -1
    Has anyone submitted recently. Mine are pealing off. I sent in a request for replacements a month ago and haven’t heard. Some say that it could be now about 3-4 months
  • edited November 2017
    My application is sitting on my desk. It has been since before I took delivery of my S in September. I looked at all my routes and I am not convinced it's worth it. No, I'm not talking the $22. I think the stickers are hideous! And to put them on my black S or ordered X gives me the Heebie-jeebies....and, as you can guess, despite all my kids' varying accomplishments, never has a bumper sticker been laid on any of our vehicles.... :)

    Too bad the didn't mount on the glass, Then, maybe, but probably not.
  • edited November 2017
    @Ohmster. I guess my question was to those who are ordering stickers and not to those who are not
  • edited December 2017
    Hello All - do we need to send any other documentation along with application for decal ?
  • edited December 2017
    The application lists what you must submit. If I remember correctly, it was the form, a copy of the vehicle registration, and a check for $22. Of course you have to stuff it all in an envelope, add a stamp, and put it in the snail mail, like Ben Franklin was still around. See https : // www. dmv. ca. gov/portal/dmv/detail/vr/decal , specifically question/answer #6 for the list. (take out the spaces -- spam filter got me)
  • edited December 2017
    heres timeline in my case:

    sent 22$ check and completed form on Nov 6th.
    Check was debited from account on Dec 7th.
    Got the stickers on Dec 15th in mail.


    In between had to give them a call to verify they had received my application. I was told that they are backlogged on applications hence slow processing. One thing I would definitely suggest is sending the initial check and form using registered mail so you have proof that they received your application.
  • edited February 2019
    Any updates from folks on this? I wanted to get the full 3-years use of it, so I waited and mailed mine in on 2 January. Still nothing, the check hasn't even been cashed, as of this posting.
  • edited February 2019
    Same here, mailed application JAN 6. so far nothing. check is not cashed.
  • edited February 2019
    Mailed on Jan 2nd and still nothing. Check not cashed.
  • edited February 2019
    It took about 4 to 5 work weeks for me to get the red decals
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