I recently took a family trip to Universal Orlando. I live in College Station and was delighted to find that the Preflight Parking facility near Houston Hobby claimed to support EV charging while parking. I even called the facility and asked if they can guarantee a plug while I'm away and they confirmed that they could. So I reserved the covered premium parking with the little EV plug icon on it and figured I would have my first great EV charging while away experience.
We arrive well in advance of the flight time and drive all over the premium parking-- no plugs. I call the facility and they send up a very nice guy to help but he has no idea where a plug is located. He looked all over that level then said come down to level 1 (Valet) and we will look. We finally find a normal 120 V household plug and he moves the BMW in the way with the Valet key and I plug in. It registers well and starts charging. Because it is Valet area I am forced to leave my FOB (which I hate, cannot stand valet as my one and only door ding is from Valet in the first month of ownership).
We fly off to Orlando and my app notifies me of a charging interruption. I also note the AC is running but the car is not moving. I call the facility and they mess with it and it starts to charge again for ~ 10 hours. Again I get a notification it is interrupted and I call the facility and they try to mess with it but cannot figure out how to fix it.
I enjoy the family time in Orlando and upon coming back I find that the ~ 12 hours of total charging was adequate for me to get home with about 14% of the battery left. I am still very unhappy with the outright lies and complete ignorance from that facility. On their website they openly advertise that they are EV friendly, the FAQ page even has a Model S displayed charging! I am very frustrated and disappointed with this initial non-Tesla charging experience.
Has anyone found reliable good charging while away parking at the Houston Airports?
Here is a link to the Preflight parking FAQ page.https://www.preflightairportparking.com/airport-parking-faqs.aspx