General

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My Tesla Account Email

edited November -1 in General
Greetings, tonight I finally pulled the trigger on a CPO S85 and when I was filling out info I guess I put in a different email address then what i used for my model 3 reservation. I tried to change my email so both would be on same account but My Tesla will not let me change email address to match other one. Does anyone know of a way I can get this done? Thanks in advance for your help...

Comments

  • edited November -1
    You'll need to contact Tesla and ask them to consolidate the accounts for you. The web site won't let you change the username on either account to the other one because it's already in use.
  • edited September 2017
    Staffan Kavmark
  • edited April 2018
    My accounts need consolidating
  • edited May 2018
    over a month since I canceled my 50K model 3. So far no refund.........too bad, I hoped Tesla was an upright company, not your usual fly by night outfit.
  • edited July 2018
    need refund
  • SOSO
    edited July 2018
    Use the EFT option and you get it in a week. No problem at all.
  • edited October 2018
    I have changed my phone and lost my app how do I regain it
  • edited October 2018
    @David: Download the app to your new phone and sign in to your Tesla acct
  • edited December 2018
    Pls. use my new Email address [email protected] and disregard the rest..I will be expecting soon on the six mos. free charging.. Thank You in advance..
  • edited December 2018
    @Avelmercado: Don’t post your e-mail address in a public forum like this one. If you’re asking Tesla to change your e-mail address, you need to do that on your My Tesla account page. Since you can’t delete your post, I’m flagging it to help make it go away.
  • edited January 2019
    To Tesla

    Please cancel my reservation effective immediately. Jan. 5, 2019
  • edited January 2019
    @Rvcasinas: "To Tesla

    Please cancel my reservation effective immediately. Jan. 5, 2019"
    This is not the place to do that.
  • edited January 2019
    My Password Expired Already
  • edited January 2019
    Please Help me to reset my Email Password ( Expired Already ) Thanks
  • edited January 2019
    @dadang: See previous comment about “this is not the place to do that.” You need to contact Tesla directly.
  • edited January 2019
    flagged
  • edited April 2019
    Do Tesla install the charging system at my home for the Model X Tesla? I have no information on the car which is scheduled to be delivered to my home on May 4, 2019. If Tesla is not going to install the charging system, I want to cancel the order and get a return on my deposit.
    Thanks
    David Hudson
  • edited November -1
    @David: Why didn't you ask that question before ordering the car? Now would be a good time to read the owner's manual and find out all the other things you don't know about your soon-to-be-new car, so you're not disappointed later about all the things you assumed you were getting but didn't.

    There are multiple options for charging. Read the link @jimglas posted above to learn more.
  • edited August 2019
    just bought a used Tesla Model X fro a dealer and need to register with you so that warranty carries over. please advise
    Lucia Breault
  • edited August 2019
    @briedog: "just bought a used Tesla Model X fro a dealer and need to register with you so that warranty carries over. please advise
    Lucia Breault"
    Call your nearest Service Center. Nobody from Tesla monitors these forums
  • edited August 2019
    @ jcrab66 it's the browser, try to use firefox or chorme, that usually does the trick.
  • edited August 2019
    chorme > chrome
  • edited February 2020
    wife got a new iphone. The Tesla App downloaded from the cloud no problem. Having trouble operating Tesla with it, so I tried deleting the Tesla App and reinstalling it. Bad idea. When I try to reinstall the app, it now wants to use my wife's email address instead of mine. Password for app is under my email address, not hers. Any ideas?
  • edited November -1
    @11cove: "wife got a new iphone. The Tesla App downloaded from the cloud no problem. Having trouble operating Tesla with it, so I tried deleting the Tesla App and reinstalling it. Bad idea. When I try to reinstall the app, it now wants to use my wife's email address instead of mine. Password for app is under my email address, not hers. Any ideas?"
    Log out and log back in with your email address
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