My installer is trying to commission a brand new Tesla Powerwall 2, but unable to connect to the wifi network created by the Gateway. ("TEG-hecline") The password is supposed to be my serial number, but that isn't working.
What's weirder is that the Gateway, which is connected via CAT 6, to my router, doesn't appear to have an IP address. It's powered on and connected, but it must have DHCP turned off by default.
Any idea what the default static IP address for the Gateway would be? Or how to get access to the Gateway at all?