Brand New Model 3 - Biggest complaints!
My husband just asked me what my biggest complaints are after a few hours of ownership and I wanted to share the first thing(s) that came to mind really quickly. I'll give a full write up by some form (here or YouTube) sooner than later. But for now...
The software needs some work. I want the display to show a little more info (energy usage, more obvious regen levels, better positioned clock). Hubs wants it to be more customizable. I also want the scroll wheels, windshield wiper stalk and voice controls to do a little more.
Then it hit me - and this is why I'm sharing: Tesla can and very likely will improve all of these things! When else do you get a brand new car and just expect, as a certainty, that it'll improve, for free over time? When do you immediately point out something you don't like but just know it'll change eventually? It's truly an incredible thing and I hope that everyone waiting on their cars knows what a treat they are in for having a car that legitimately gets better after you drive off the lot.
Oh, and many improvements made on S and X have been based on customer feedback. Imagine that - a company who listens! So if (when) you find things you really think can stand to improve, by all means share your ideas.
The software needs some work. I want the display to show a little more info (energy usage, more obvious regen levels, better positioned clock). Hubs wants it to be more customizable. I also want the scroll wheels, windshield wiper stalk and voice controls to do a little more.
Then it hit me - and this is why I'm sharing: Tesla can and very likely will improve all of these things! When else do you get a brand new car and just expect, as a certainty, that it'll improve, for free over time? When do you immediately point out something you don't like but just know it'll change eventually? It's truly an incredible thing and I hope that everyone waiting on their cars knows what a treat they are in for having a car that legitimately gets better after you drive off the lot.
Oh, and many improvements made on S and X have been based on customer feedback. Imagine that - a company who listens! So if (when) you find things you really think can stand to improve, by all means share your ideas.
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Comments
Maybe I am wrong, but I do think they are hoping that current owners would have patience with them as they continue to tweak and finalize the software
I'll look forward for your feedback on the car.
I will admit that I almost bypassed the thread since the title seemed just another complaint thread. Then I saw who wrote it!
Dove right in, water’s fine
First the Eagles. Now THIS! What a YEAR!
A little demographic spread in the reviews would be nice.
@PBE – Dunno. I’ll let you know when this massive first charge runs down a bit. I assume that once or twice a week when I get home first I’ll pull into the garage and start a charge immediately, then move out to the street and put the S back in the garage.
@burdogg/G33 – Agreed. It’s a really weird concept that a car changes over time.
@johnse – Ha, glad to hear it! I didn’t mean for it to be clickbait per say but my husband did pose the question in exactly that way.
@noleaf – I’ll do a full review after a little more drive time but yes, I love it!
@gar – Tell me about it! What a few day stretch.
@vmulla – I was actually thinking the exact same thing! Ma’Dukes loves cars and could parallel park a semi if she needed to but her budget limits her to keeping her fingers crossed that her 2004 Trailblazer lives forever. (It was purchased when my dad was still alive and working…) So she doesn’t have experience even driving cars with things like Bluetooth or heated seats, let alone the most modern car on the planet. Her review could be really great for the great majority of reservation holders who are new to Tesla, EV, or brand new cars in general.
"I can haz HUD?" (customer)
"NO" (Elon)
I would.
My Ford Expedition has a DVD-based NAV system that will never be updated. It has a transmission shift controller that under various operating conditions could really use a software update or two. My wife's Accord has a central display and 20 buttons on the steering wheel that could (and does) stump an engineer (me), has a questionable Bluetooth connection to her phone, and could really use a software update or two. Eventually, Android Auto will support a wired USB connection to the phone rather than BT - but even though the entertainment system can read music files off her phone via USB, it'll never support the cabled version of Android Auto.
Neither one of these vehicles will ever get better. In fact, they'll get worse - Bluetooth compatibility issues with next year's phones will crop up for the Accord and won't get fixed (believe it or not, my wife changes phones more often than she does cars). The DVD drive for the Expedition nav system generally fails once or twice a trip because "the disk is dirty and can't be read" - this is a problem that's going to get worse also.
My understanding is that Tesla owners don't always buy into the concept that "change is good" - read the Model S forums for continued bellyaching about how the music player app has gotten crippled over the years, or how the screen response has slowed. Those complaints are likely vastly overshadowed in most owner's minds with the changes that have been well received.
Name me 1, just 1 car from another car company that doesn't get any changes to it from the first day it comes out to the end of it's run.
The beauty of OTAs is that the product is never finished.
Congrats on the car. Saw your Tweet, gorgeous color and you look like you are ready to pop.
@bayarea – Expletive no! I don’t want a product to ever be finished. That means the day you get it it’s the best it will ever be. I want a product that can constantly improve. That old fashioned way of thinking needs to be left in the past?
@mark.ritter – Your trip will be amazing. We did Philly to Savannah, GA 2 months after getting our S… and our trip started in an ice storm! We were instantly hooked on long distance travel in a Tesla.
@Frank, @jordanrichard, @yodrak – Exactly! You folks get it.