Starting March 15th, Tesla Forums will become read only. To continue the conversation with the Tesla community visit engage.tesla.com.
Completed 3 weeks as Model X owner... exiting and minor disappointments...
Update - 01/17
Completed ~ 1800 miles (Madison - Atlanta), drive was great. Autopilot worked awesome even during the Ice storm.
Hello friends,
First time Tesla owner and got my Model X on 22nd Dec. I didn't go through the regular process of ordering and waiting for few months instead selected one from the existing inventory (could not continue driving my ICE vehicle after test driving MX
). The very first week I drove from Madison,Wisconsin to Atlanta, Georgia and must admit it was a wonderful drive ~ 900 miles. Now since am getting closer to a month, wanted to share the good and also things that needs improvement (not sure if i am repeating the same points from some of the current owners).
Good:
1. Overall I am impressed by the way the whole car works as a unit(batteries, EPA, screen response, Trunk/Frunk space, Interior space, Auto-Pilot (5 Stars) etc...)
2. Super charging works really amazing.
3. Over the air updates, loved the Xmas lights show.
Needs Improvements:
1. Build quality definitely has a room of improvement and actually needs to improve. So far I already have a couple of things that needed SC attention - Driver side falcon door dumps water onto the 2nd row seats when opened on a rainy day or when there is water on the roof (saw few other complain about the same thing). The SC guy said that the drain system rubber does not have enough gap to actually drain the water, they have put in a order but it would take a month or two it seems. The second one relates to either front passenger seat or door, slight squeaky noise when driving at slower speeds (at least that is when i hear it). i have not called the SC on the 2nd one yet.
2. Probably had the worst car buying experience, there was a lot of communication gap or miscommunication between Tesla Sr.Advisors at the delivery location, Tesla Finance team and Tesla Delivery team. There was a big goof-up at the time of delivery, after 3 hrs of back & forth calls and emails,they realized the mistake and to save their butts promised me free weather mats, tire repair kit. Here is the kicker, earlier this week when I reminded the Sr.Advisor about the mats, he got so pissed and sends me an email saying that i am acting like a extortionist. I guess they only respect before signing the papers.
3. Ability to make LTE as a hotspot.
4. Better Phone App, add more controls like seat heaters etc.
So far these are some that i have on top of my head and hopefully i wont find anything new.
Completed ~ 1800 miles (Madison - Atlanta), drive was great. Autopilot worked awesome even during the Ice storm.
Hello friends,
First time Tesla owner and got my Model X on 22nd Dec. I didn't go through the regular process of ordering and waiting for few months instead selected one from the existing inventory (could not continue driving my ICE vehicle after test driving MX
). The very first week I drove from Madison,Wisconsin to Atlanta, Georgia and must admit it was a wonderful drive ~ 900 miles. Now since am getting closer to a month, wanted to share the good and also things that needs improvement (not sure if i am repeating the same points from some of the current owners).Good:
1. Overall I am impressed by the way the whole car works as a unit(batteries, EPA, screen response, Trunk/Frunk space, Interior space, Auto-Pilot (5 Stars) etc...)
2. Super charging works really amazing.
3. Over the air updates, loved the Xmas lights show.
Needs Improvements:
1. Build quality definitely has a room of improvement and actually needs to improve. So far I already have a couple of things that needed SC attention - Driver side falcon door dumps water onto the 2nd row seats when opened on a rainy day or when there is water on the roof (saw few other complain about the same thing). The SC guy said that the drain system rubber does not have enough gap to actually drain the water, they have put in a order but it would take a month or two it seems. The second one relates to either front passenger seat or door, slight squeaky noise when driving at slower speeds (at least that is when i hear it). i have not called the SC on the 2nd one yet.
2. Probably had the worst car buying experience, there was a lot of communication gap or miscommunication between Tesla Sr.Advisors at the delivery location, Tesla Finance team and Tesla Delivery team. There was a big goof-up at the time of delivery, after 3 hrs of back & forth calls and emails,they realized the mistake and to save their butts promised me free weather mats, tire repair kit. Here is the kicker, earlier this week when I reminded the Sr.Advisor about the mats, he got so pissed and sends me an email saying that i am acting like a extortionist. I guess they only respect before signing the papers.
3. Ability to make LTE as a hotspot.
4. Better Phone App, add more controls like seat heaters etc.
So far these are some that i have on top of my head and hopefully i wont find anything new.
0
Comments
how many days did you take to make the one way trip?
Did you expect the trip to take as long as it did?
Did you find SC Stations convenient to avoid Range Anxiety.
Hope you continue enjoying your MX
@Saxman: Well since it was my first long drive in MX, I planned for a night halt at Bowling Green,KY. I think it took me about 12- 13 hrs as i was driving around 70 and the Indiana roads were horrible. I used https://evtripplanner.com for a good understanding of the route and charging, it was well in my expected time. The best thing about range is that you can completely trust it (I admit i was anxious while driving but not anymore). SC stations were well placed. My preferred route previously(ICE) was through I57 & I24 but they didnt have a SC between Mt.Vernon and Nashville(Now they do and i will be driving back in this route this weekend).
@Vawlkus: Not a good package option for us in colder states if we can turn those on through the app. I hope Tesla realizes that and soon updates the app.
Thank you all for your wishes
As far as sales team experience, I have also faced 3 weeks of no communication from the sales team even after calling them multiple times. I have also seen employees here sitting idle and not picking up ringing phone at this center. I was so unhappy that I almost canceled my order with $2,500 loss for the non-refundable deposit. Thankfully Tesla headquarter was much more professional. I faced this problem in Orlando tesla center and I ended up choosing my pickup in Tampa area, even though I will have to go way out of my way to pick up my Model X.
I hope I do not see any issues with my model X as I certainly do not wish to go to Orlando center which is closest to me after my last experience with them while placing the order.
Glad you had a good experience & thanks for reporting back.
I am planning a 1100+ mile trip next week on a route I did a couple weeks ago. I think my range anxiety should be diminished.
Here is my requested feature -- either the mobile app, or the energy app on the touchscreen, or both of them should show the instantaneous charging in Rated Miles per hour. Instead they show the average Rate Miles per hour added. At a Supercharger there can be a huge difference between average and instant, especially when the battery is more than 50% full. I think that if owners could see how slowly they are charging near the top, it would motivate them to free up the space earlier. The app and the dashboard show instant charging rate in kWH but you need a calculator and a formula to convert that into Rated Miles per hour
So far I love the vehicle, it drives like a bat out of hell with great handling. I would like to see the interior detailing, fit and finish up to Toyota/Lexus standards. Most other manufactures have not impressed me as far as fit and finish. As all of you I am waiting for the full autopilot features to be delivered. I would rather Tesla be late on their delivery schedule than drive with buggy software.
Next will be the anticipation of self-driving. I am use to being on the bleeding edge of technology so my patience may be tempered by that.
The delivery was good except that I didn't get a license frame or Tesla swag. I don't know why Tesla doesn't have reception or operators at the Service Centers.
The delivery was good except that I didn't get a license frame or Tesla swag. I don't know why Tesla doesn't have reception or operators at the Service Centers.