Well, when the Mobile tech reaches out to you, you can tell them that you tried canceling, but their system is broken. As the number of such situations come up, Tesla will realize their tech’s are wasting time traveling to fix cars that are ok.
Stuck handles that aren’t associated with the motor running sometimes get unstuck. The ranger will contact you before venturing forth, so it’s not a concern.
It is funny, but when I scheduled fifth annual style service this year, the app showed the early Sunday appointment, but when I arrived there, they didn't have us in the system.
But they accommodated us with a loaner and service bulletins were all taken care of.
Although we love technology, both of us also appreciate doing business face to face, or occasionally by phone. Old school and new!
Picked up a mint used 2013 S85 pearl white with 21's and EVERY option. Looks great and just hit 120,923 miles and got an error message the other day and now it's in service to replace the main battery. THANK GOD for the warranty! One question though...I logged in online to my tesla account to review my car and under the warranty tab it said my battery and drive unit coverage was 8 years,120,000 miles...I thought it was UNLIMITED miles?? Regardless they are changing it as I got a loaner and am set up nicely but I could've sworn it was UNLIMITED miles...
I started a thread on this warranty issue. So far someone with a 2017 100D saw the change as well. I have a S 85. Now with that said, if you go to the Warranty section in your TEsla Account, scroll down to page 5, it states in black and white that S and X’s are 8 years no mileage limitation mentioned. The exception to that is the 2015 and older S60s.
Under the page to the current Model S, the warranty also simply says 8 years for battery and DU. No mileage mentioned.
The T is in the shop at Kearny Mesa, low coolant alerts appearing again, 6 weeks after service for same complaint in Palm Springs. Service advisor says they need to drop the main battery to change out a $17 hose that feeds the main traction battery coolant. Repair may cost $500. Have red S75 D with 281212 VIN, which we are calling Red Beauty.
@jordanrichard,
Yes, only they didn't go deeper than just changing the coolant, testing for leak at reservoir, purging any air bubbles. Strangely, four times in the past four years, we have had alerts and gone for service, but only topped off coolant or purged coolant loop.
The advisor said they had to drop the battery to access the main battery coolant hose. I.e., it's not visible. We asked them to save the old hose for curiosity.
We know it's not a false sensor reading, by the amount of blue fluid on the garage flooring.
Reminded us of “you have to pass the bill to see what's in it”.
Hmmm. Car mechanics 101 for checking coolant leaks no evident when the coolant system is static is to pressurize it and see where it was pissing out from.
I once had a power steering leak on a Mercedes that for the life of me I couldn’t figure out from where. I knew the lower pressure line was “Sweating” fluid, but no dripping. Then while showing our daughter how to park a car, as she was backing up, with wheels turned, I notice a huge puddle. So, with the car in park, I had her turn the wheel while I watched the hose and there was the strong stream of fluid pissing out. It was coming unnoticed crack/split in the hose which only happened when there was pressure in the hose from the turning.
So, as I said, it’s mechanics 101 dealing with fluid leaks is to pressurize or cause press, to see where it is come from if it is not obvious by mere drips.
@jordanrichard,
You are right, but I am not sure how the techs determined it was that hose. Palm Springs did pressurize the system after purging it...all was fine for six weeks until fluid had gone down enough, then the alerts came back in force.
cfishkin01, they fast swap out of the battery packs was before they made the modifications to protect the front vertical part of the battery. There is a titanium shield and an aluminum push bar that have to now be removed first.
@Bighorn,
Just heard from service. Both main coolant hose and coolant rapid mate are being replaced. Now up to $732. Wrote letter to service manager re several previous low coolant service visits that failed to resolve issue.
T is home, after 10 days in the Kearny Mesa San Diego shop. $557 to replace:
a) hose, battery dcdc to heater (1028546-00-8) $17, special order
b) assembly, coolant cx vehicle side, mdls (1003117-00-1) $120, in stock at shop
The warranty is for one year. We have the old parts and are inspecting them.
I think the cost of annual maintenance and extra out of pocket items is now about $500/year for the nearly 6 years we've owned this car, including the 4 prepaid service visits.
They took into account the $175 we paid two months ago to replace coolant, as the diagnosis didn't go deep enough. Hope it stays fixed!
When I got in the T yesterday to drive home, I noticed that the shelf where we stow our driving glasses was moved out and down, with metal clips showing. The service advisor secured it back up into place, saying that area is used by technicians to run diagnostics on the car.
Comments
It is funny, but when I scheduled fifth annual style service this year, the app showed the early Sunday appointment, but when I arrived there, they didn't have us in the system.
But they accommodated us with a loaner and service bulletins were all taken care of.
Although we love technology, both of us also appreciate doing business face to face, or occasionally by phone. Old school and new!
Under the page to the current Model S, the warranty also simply says 8 years for battery and DU. No mileage mentioned.
Checked app just now, Tesla finally took note of our email messages and repeated attempts to cancel, and the appointment is now gone from the app.
Door handles all present and correct!
Yes, only they didn't go deeper than just changing the coolant, testing for leak at reservoir, purging any air bubbles. Strangely, four times in the past four years, we have had alerts and gone for service, but only topped off coolant or purged coolant loop.
The advisor said they had to drop the battery to access the main battery coolant hose. I.e., it's not visible. We asked them to save the old hose for curiosity.
We know it's not a false sensor reading, by the amount of blue fluid on the garage flooring.
Reminded us of “you have to pass the bill to see what's in it”.
I once had a power steering leak on a Mercedes that for the life of me I couldn’t figure out from where. I knew the lower pressure line was “Sweating” fluid, but no dripping. Then while showing our daughter how to park a car, as she was backing up, with wheels turned, I notice a huge puddle. So, with the car in park, I had her turn the wheel while I watched the hose and there was the strong stream of fluid pissing out. It was coming unnoticed crack/split in the hose which only happened when there was pressure in the hose from the turning.
So, as I said, it’s mechanics 101 dealing with fluid leaks is to pressurize or cause press, to see where it is come from if it is not obvious by mere drips.
You are right, but I am not sure how the techs determined it was that hose. Palm Springs did pressurize the system after purging it...all was fine for six weeks until fluid had gone down enough, then the alerts came back in force.
Yes. Our car was made the first week the Ti shield was standard equipment at the factory build.
T was made in the days leading up to delivery in San Diego on March 12, 2014.
Enterprise rental 75D doesn't seem to have traffic colors available on nav map, only Supercharger sites. No autopilot or TACC?
Just heard from service. Both main coolant hose and coolant rapid mate are being replaced. Now up to $732. Wrote letter to service manager re several previous low coolant service visits that failed to resolve issue.
a) hose, battery dcdc to heater (1028546-00-8) $17, special order
b) assembly, coolant cx vehicle side, mdls (1003117-00-1) $120, in stock at shop
The warranty is for one year. We have the old parts and are inspecting them.
I think the cost of annual maintenance and extra out of pocket items is now about $500/year for the nearly 6 years we've owned this car, including the 4 prepaid service visits.
They took into account the $175 we paid two months ago to replace coolant, as the diagnosis didn't go deep enough. Hope it stays fixed!
In over six years of reading the forums, I can't remember any similar concern, although my memory is not that sharp.