Solar Panels

Starting March 15th, Tesla Forums will become read only. To continue the conversation with the Tesla community visit engage.tesla.com.

Trying to add new house solar panels to Tesla account, and can't

I have one house (that's being sold this month) and one car on my Tesla app. We added solar panels and a power wall to our second house (one we are keeping) in 2020. I tried to add the second house to my Tesla app and was told I couldn't since the Power Wall was added to my husband's Tesla account, and we could not have on both. Yet we have the car on both? So now I see the energy generated by panels on the house I'll no longer own, but can't see what's being generated on the house I live in. Can't I add a new home solar installation to my Tesla account and app?
I've had horrible customer service from Tesla and received a "we'll get back to you email" but never got a response.

Comments

  • E-mail appears to be a black hole. Calling them seems to get a better response, but even that can be painful.

    Tesla Customer Support

    1-877-961-7652 (Found to work as of 10/30/20)
    1-888-765-2489
Sign In or Register to comment.