Submitted by audrey.gathy on Tue, 2015-09-15 22:46
Hi Australian Tesla Owners. I had a very unpleasant experience at Star City recently after dropping in to have the car charged. I had stayed for just under 2 hours and the Management demanded payment for parking and refused to allow the vehicle to exit. They claimed that Teslas were only permitted to stay for 1 hour otherwise they would be charged the usual (EXHORBITANT) parking fees. We pointed out that (1)this was not the agreement as we understood it, (2) we had not been advised this on entry and (3) there were no signs in the tesla charging bay stating these were the terms and conditions. After threats from Star City management to call the police, a few unpleasant exchanges of words and finally, intervention from the Tesla general manager we were permitted to leave on this occasion. Letters I wrote to Tesla management and to Star City have gone unanswered but on a recent stop to charge at Star City last week, I noted that there are now signs in the tesla charging bay that there is a one hour free parking limit. The only problem is that if the car is low on charge, this does not give enough time to fully charge the vehicle.
Tesla owners be warned!