Updated:Tuesday, 8 April 2014 (after SECOND service visit) (changes marked in italic)
Updated: Wednesday, 26 February 2014 (after first service visit)
(sorry for all the typos, btw)
I have to pinch myself because I find it so hard to believe, but tomorrow I can finally PICK UP MY TESLA!!!
Sorry for this useless thread, but I had to say it :-)
Alright... I'm good. Feeling better now.
Day 1 - Friday, 21 February 2014
Pickup time was 12:00
I arrived at the Tesla Service Center in Zaventem at 11:30
Michael Vanhees (??) led me through the delivery. He is a delivery specialist at Tesla. Dutch. He was just having lunch in anticipation of my arrival, but didn’t seem bother by it at all. He was a bit too slick and overly nice to my liking. I guess I’m just not used to be treated nice by a “car dealer”. Maybe he should’ve insulted me a few times instead of being so nice? Anywho.
The car was charged to 90%.
Software was 5.8.7 1.49.84
I was so excited that it was impossible for me to run through Nick’s checklist. Kudos to those of you who were able to do that. You people sure know how to keep your cool! I don’t. No worries. I did find two things, though.
Issue #1 (resolved): a 5 mm round dark red stain on the lower plastic lever at the side of the driver’s seat (electric seat control).
Resolved: mechanic wiped it away with a cloth and an undefined product.
Issue #2 (resolved): driver’s outside door handle is sticky. Sometimes it extends fully (it doesn’t have the “click” as the other doors do). That means that you need to yank it 2 or 3 times before the door opens. I mentioned this to the DS who said that I’d need to come back with it if “the problem persists”. In the meantime I know that it does persist.
Resolved: They tuned the door handle so that the electric lock now unlocks when the handle is pulled.
It was like driving in and on a cloud. The car seemingly floats from one location to another. At rocket speed, if you opt to do so. With a cargo of deflating balloons in the trunk (see Issue #7) It wasn’t so much that I was driving the car, but more like IT was taking me home.
Odometer at delivery was around 30 km.
Odometer at the end of day 1 was 107.8 km.
I’ve driven a total of about 77 km. (Yes, I know my math!)
Coming Home and checking the car
Issue #3 (resolved): Dirty black hand print (four fingers) on the alcantara roof lining on the B-pillar. I didn’t notice this at delivery, although I checked the B-pillar specifically, so I assume that the mechanic who resolved Issue #1 caused it.
Resolved: I wiped it away with my bare hands. That worked.
Issue #4 (resolved): There’s something wrong with the plastic part above nose cone. You know, the part which has the Tesla logo on it. Facing it, the bottom right side of it is white, instead of black. The white is only visible in the seam between that part and the nose cone. I think it will to be replaced. It’s not very visible, but it’s not pretty either.
Resolved: It was waxing residue. They wiped it off and it's gone :-)
Issue #5 (resolved): Door handles don’t always auto-present. But that may be due to newbie error. The last three times I walked to the car they worked perfectly. Together with the sticky driver’s door handle of Issue #2 it’s not an entirely smooth experience if you want to show the car to someone. In fact, it is a bit fiddly, because even when you press the door handles for them to present, that can take a few tries before anything actually happens. Luckily, people are used to me looking like an idiot.
Resolved: This must have been a newbie error. They work fine now.
Driving the car and showing it to people
I took several pictures of the car which I posted on Facebook to judge people’s reactions. (Said people are supposedly my “friends”, but in reality I hardly know some of them. I do know what they have for breakfast, though. The joys of facebook.)
Great reactions all around. “Wow! What a beast! A pearl! Fantastic! She’s a beauty!”, are only a few of the reactions I’ve gotten. My favorite was when someone said that my car had a high Maserati-content. I’ve never had a Maserati. Heh.
Issue #6 (will not resolve): You need to slam the doors hard for them to close properly. It seems to be related to the door mechanics, not the air pressure inside the car. No one who sat in the car yesterday was able to close the door the first time. They all had to reopen them and slam them shut. I’m sure it’s something you get used to as an owner, but for guests it can be inconvenient.
Resolved by: there's nothing to resolve. I'm used to it, and the doors work just fine. And I don’t have many friends, so not many people driving with me anyway.
Issue #7 (resolved, largely): Under hard acceleration, there’s the already discussed but rather annoying deflating balloon sound. I find that the sound is pretty loud, especially considering how quiet the car is otherwise. I’m hoping that a future update to 5.8.8 eliminates the noise, as some have experienced. (Day 2 update: it didn’t.)
Resolved: I was wrong. 5.8.8 largely resolved this issue. The squeal is still there, but only sometimes and a lot more silent. Amazing what they can fix with software!
Issue #8 (will not resolve - don’t care): Sighing brake pedal. When you press the brake pedal (car standing still) or when you need to brake while driving (doesn’t happen too often), there’s a distinct sighing sound audible. Like when you sleep on an air mattress which starts deflating in the middle of the night. Have you guys had that? (The pedal, not the air mattress.)
Resolved by: I won’t have this resolved, obviously. It’s just one of the quirks of an all electric car, I guess.
Issue #9: During the first test drive with my son, the map went grey. I noticed that I still had 2 or 3 bars on the 3G reception indicator, but that the 3G symbol had disappeared. Luckily I read my forums, so I immediately knew that I needed to reboot the system. I safely parked the car and held both steering wheel buttons until the big screen went black. A minute or so later, everything was fixed and the map worked again. Mind you: I had hardly driven more than 30 km when this occurred. If it’s something common, I would expect the DS to explain how you can reset the system during their delivery pitch. He didn't, though. Whatever, it worked again. I was happy.
Issue #10 (resolved during 2nd service visit): Sticky turn signal. When I take a lefthand turn and fully turn on the turning signal, the blinker stalk often doesn’t return to neutral. The blinker keeps going forever, until I manually return the stalk in the center position (which obviously is not forever).
Resolved: they replaced the complete (Mercedes) lever module around the steering wheel. The turn signal stalk now works as it should. No more need to manually turn off the turn signal when you straighten the steering wheel. Man, that really felt like I was in the 70s.
Issue #11 (resolved): The chrome bar around the windows didn't align at the rear doors on both sides.
Resolved: they moved the chrome bars on the rear doors upwards 2 mm and now my car looks even slicker!
Issue #12 (resolved) My shoe sometimes got stuck behind the plastic plate next to the dead petal. Annoying.
Resolved: they pushed the plastic part a bit deeper. There isn't much else they can do, I think. I'll see how it works out.
Currently (haha!), I can only charge at 230V / 16A, limited by the car to 13A. That seems to equate to 12 km/hr (about 7 -8 miles/hr). So if I do a trip of 120 km, I need to take into account that I’ll need 10 hours to recharge the car. I’m planning to make a 120 km trip on Sunday at highway speeds. Better keep my car plugged in and charged to 90% at all times!
App & VisibleTesla
The iPhone App works great, but VisibleTesla is really invaluable! It records everything the car does and works flawlessly. Great software. Thank you, Joe!
Wow! What a car! It is really incredible to drive. Some issues do need to be resolved: notably the driver’s side door handle (Issue #2), the blinker stalk (Issue #10), and the nose cone (Issue #4). I have a lot more driving to do and I’ll take a closer look at the car tomorrow, when my blood pressure is down a notch or two.
Can’t wait until tomorrow! (Which is actually today, but it’s weird to type that I can’t wait until today.) More to come, if you guys are interested, at least.