How to get to Tesla Chat?

How to get to Tesla Chat?

I need to report the auto windshield washer mode is a safety hazard and it makes loaning, the car out to others very dangerous. Those things don't turn on early enough, and go so slow. It HAS TO error on the side of safety, not slowness. It should start moving on the sight of any drops, and speed up rapidly as the progress, not take it good time. They are far too dangerous for those that don't know how to switch to manual (which is ridicules anyway)!

So, where is the chat, so I can have a serious, and stern warning for them. We need this fixed IMMEDIATELY!


Magic 8 Ball | 19 January, 2019


I think you may be going off the deep end again. Do you need a reboot?


Hal Fisher | 19 January, 2019

I'd like to shake you again to get another answer, this time maybe one that correct. So you think it's cool to loan it out and they get caught in the rain with the way they function now? Anyone with a real head on their shoulders realize this is an issue? (I don't expect everyone to have common sense anymore, and M8b certainly has never shown it.)

Magic 8 Ball | 19 January, 2019

I think it is uncool to yell fire in a theater when there is no fire. Some people do complain the wipers are inadequate but we have driven in heavy rain now and they are not awesome but they work fine. To run around like chicken little over this and try to give some poor "chat" person a piece of your mind is CRAZY!

If you feel it is a safety issue look in your owner's manual and TESLA gives specific instructions on how to communicate concerns about safety.

You are insane!

Hal Fisher | 19 January, 2019

What ever dude, go spread your idiot non-sense on another board, we are tired of you here.Get the hell off the board!


Hal Fisher | 19 January, 2019

I see on every post m8b says something moronic. He needs to be booted!

Magic 8 Ball | 19 January, 2019

Chat the fuck up Hal.

Ted007 | 19 January, 2019

My auto wipers on my M3 work the same as my rain sensing wipers on the 2012 Cadillac CTS-V, I have never heard of auto wipers coming on with a drop of rain that is insane, all auto wipers depend upon the amount of water they sense and they will speed. up accordingly. I have seen post here on the forum and it makes me believe that most are using auto wipers for the first time and do not understand how they work. Take your cartoonishly the service center and not here to receive an answer. You sound like this is your first time using auto wipers, I may be wrong but that is how you sound to me.

Neomaxizoomdweebie | 19 January, 2019

Hal, you beat me to it with this post. I’m going to start one up about how my friend burned his tushy on the seat warmer. Want to co-sign it with me?

lilbean | 19 January, 2019

All you do is press the little button thingy on the left stick thingy sticking out behind the round steering thingy.

TeslaMarque | 19 January, 2019

Can anyone answer the question, how do you get this “Tesla Chat”?

mikes | 19 January, 2019

Going overboard! Agree Auto wiper sucks! Safety Hazard NO. If you loan your car out you need to explain how it works. Do you know? Look at "lilbean" description. And after pressing the button thingy the "Card Thingy" shows up on the touch thingy and just touch the speed you like, change speed and turn off, easy the button thingy makes the card thingy show and you just touch the icon thingy you like.

lilbean | 19 January, 2019

Haha, @mikes! :o)

StatsApp | 19 January, 2019
billlake2000 | 19 January, 2019

Thanks, lilbean! That root beer really burns coming out my nose!

cabbower | 20 January, 2019

Hal lost me at loan the car.

gmkellogg | 20 January, 2019

If I was loaning out my car I'd just explain the auto wipers are wonky. Press the button on the stalk to bring up the controls and switch to manual. Not really a safety issue if the other person knows what to do.

stasio3 | 20 January, 2019

I think the best option for Hal is to permanently set the wiper speed to high. It might be a little annoying, but will certainly eliminate any safety concerns with rain......and you'll probably get a few laughs as you drive down the road!

steevsteevsteev | 20 January, 2019

Maybe don't loan your car out to someone who doesn't know how to use it?

joe.lynn.atp | 20 January, 2019

If you are so worried about it, why don't you demonstrate how to turn on manual wipers before loaning it out? It takes one button push, a glance and a tap. If you think that is too difficult, stop loaning it out.

lilbean | 20 January, 2019

Hahaha, @billlake2000! :o)

coselectric | 22 January, 2019

In the wise word of M8B... "popcorn".

JHOPS1 | 18 March, 2019

How do i find the status of my autopilot update?

r1200gs4ok | 18 July, 2019

the chat button is not there during the day, but appears at night when no one is there...i followed the link above and there is no chat button


Glwkb8 | 18 July, 2019

A month or so ago that linked worked, but they changed the service page again recently and it seems to have disappeared. I can't find the button at all now, but I see text all over the place saying they do it with no button lol.

donharvey2323 | 18 July, 2019

Go to your Tesla account and click "Request Help"

annaval | 13 August, 2019

any idea how to speak to a human in tesla?

apodbdrs | 14 August, 2019

Yes, anytime I want to speak to a human, I just drive down to the Tesla Service Center or the Store depend on the question. Also, if I am not in a hurry, I send a comment in the comment section of my account. Always get an answer! Actually, I have become acquainted with the personnel at the SC and store so sometimes I just Text them and they answer. Just be nice!

apodbdrs | 14 August, 2019

Hal, on my F-150 truck, if I were to loan it out they would be in trouble, because in the rain the wipers are not automatic, so they would have to figure out how to turn on the wipers and how to adjust the speed or lower their intensity. I don't have not heard of Ford recalling the vehicle because they are a safety issue. It is ironic how TESLA is expected to have a miracle car, while the rest of the auto industry puts out trash. ICE cars are known for recall after recall, fire after fire, crash after crash and 1.25 million deaths every year and no one even blinks. Tesla has one fire on the other side of the world and it is like there is major flaw. YIKES!

Magic 8 Ball | 14 August, 2019

I wonder how many inquires CS gets with "Is it worth it" type questions every day?

Joshan | 14 August, 2019

I don't get it, nothing is forcing you to use auto wipers if you do not like them. There are speed options also, just like other cars.

rwade2666 | 14 August, 2019

Such a bunch of whiny little girls on these forums. Honestly the Tesla is moving the bar forward and pretty rapidly. If you are the guy who found setting up your VCR to be to confusing or if these new smart phones are just to confounding then a Tesla is probably not the car for you. I find the negativity on these sites to be a bit maddening. My M3 is nothing short of amazing and makes me want to go out and drive for entertainment like i haven't in years.

Joshan | 14 August, 2019

That's how 99% of this forum feels rwade. But the people with a vested interest in Tesla failing make it a point to try and flood and skew the forum to look like Tesla is horrible.

mrashishsamarth | 27 August, 2019

I looked at the browser logs and saw the following hidden log, which connects directly to Tesla Online Chat

give it a try, please.