Submitted by whartline on Mon, 2019-12-02 12:50
I was wondering how everyone else's Delivery support specialists were as it pertains to responding to emails. Do they do it in a timely manner?
When I bought my Model S in 2015 he was very responsive and usually replied back within 24 hours, unless it was a weekend. The DSS I have now is terrible and it has taken up to 13 days to get a response and then he doesn't answer my questions. I don't want this to be a bashing of Tesla or their employees, I was just wondering what others were experiencing since this is so different from the last time.