I experienced an unexpected acceleration event last week, ending up in a small accident. Fortunately nobody was hurt. There is no question in my mind that my 2015 Model S launched itself as I eased on the accelerator pedal while pulling into a parking spot. Is there a process already established to file a claim to Tesla?
Edit: Tesla has already settled privately a lawsuit on this issue. See https://www.bloomberg.com/news/articles/2018-11-13/tesla-resolves-most-o...
For anyone genuinely interested, I cannot tell if the brakes worked when I completely removed the foot from the accelerator, and stomped the brake pedal. The time between the lurch and the collision was extremely short. It did feel like there was no braking. The impact from the model S bumped an SUV parked in front about 10-11 feet back. The model S itself stopped about 4-5 feet into the opposing parking space, which would indicate the brakes **eventually** clamped. Had they not, the cars would've ended stuck bumper to bumper, as I have Creep enabled. Those who understand how a Tesla works will know the car would've continued to roll forward in the case of an elastic collision. I experienced no whiplash.
Trolls and gullible fandom who think the only way unexpected acceleration may happen is by stepping on the accelerator are welcome to stay away or go celebrate their infantile lack of intellect within their own threads.
30 days later, Tesla says my case is still "open and under review"... Cue in C & C Music Factory: https://www.youtube.com/watch?v=XF2ayWcJfxo
You do not need to buy the $1200 EDR harness kit https://www.crashdatagroup.com/tesla-edr-kit/ to download your data logs.
Tesla is not training it's CSAs to advise helpfully. Yet, after researching a bit, I found this nugget: https://www.tesla.com/support/privacy. You can request logs be sent to you at no cost (at this time).