Submitted by mesiham on July 7, 2015
Apparently Tesla thinks that driving through a puddle is beyond the capability of the Model S and is an "insurance issue."
What do you think?
I drove through a deep puddle last Wednesday. What I think happened is that one of the plastic panels on the underside of the car was loose and the water got between the panel and the underside of the car. Once the panel started to peel the force of the water pushed it downward and backward so that it flipped backwards and took the bumper off with it. I called Tesla immediately and they sent a truck to take it to the auto body. After dragging their feet for the last six days I just got word that they will "not cover the repairs" and I need to call my insurance.
I understand most Tesla drivers are in California and do not see the same road conditions we see in New England. However, if the car is going make it in this market and other similar markets like the Midwest it needs to be able to go through a puddle without sustaining thousands of dollars worth of damage.
Has anyone else had an issue with this? Any advice on how to deal with Tesla?
Thanks to all for any help!