The app no longer allows me to adjust time-based controls, view storm watch, or customize percentage of backup when connected to solar.
When will the app be fixed?
Mine works perfectly (Powerwall only). The Customize menu option appears and I can setup Time Based Control settings. Try logging off and logging back in, otherwise email the Powerwall Support team to get more information.
Any idea what the email address is for Powerwall Support? I’ve tried calling, but wait times are unreasonably long.
We have Powerall installation complated three weeks ago (for our solar panels) but have received no acknowledgement from Tesla...!?
@fletchers4 did your utility provider inspect/approve the PW2 installation? You need that inspection/approval before they can be turned on. We got our approval the day out PW2 installation was complete, and our PW2's were turned on right away in Edmonds, WA.
@Tesla-David. I'm in Burien and considering a single PW2. But with installation the total quote was $16k. Mind if I ask how much your installation cost was and who you went with?
We paid $15.5k forr two. PW2’s, and A&R Solar did the installation and did an excellent job.