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Car shut down

Car shut down

So I'm driving home and suddenly I get an error message " Car needs service" followed by " automatic braking system disabled" and " power reduced" I immediately feel the difference in the cars power and as I get to red light and come to a complete stop, the car shuts down completely. Light turn green but my car doesn't move. I tried turning on the hazard lights and nothing. I tried putting it in drive and nothing. Has this happened to anyone?

Lorenzryanc | March 13, 2019

Sounds like you may have blown the "Fuse". Did the door open normally? Your hazards not working is odd since that's the 12v system, but if you used the emergency handle to exit, perhaps the 12v system is kaput too. Fuse is simple fix, 12v is simple fix, but I know that doesn't help when your car wont move. Keep us posted.

Bighorn | March 13, 2019

A Power Down has gotten some out of this situation.

apodbdrs | March 13, 2019

No I haven't had that ever happen. Sounds like you lost all power? Did you attempt to perform a hard reboot, by holding down both scroll buttons and the brake? Time to call mobile service. Agree with Lorenzryance above.

Danielalv17 | March 13, 2019

I did a power down, I followed instruction from the service department and still no help. They ended up sending a tow truck. Car is with them now. Even the service department rep was baffled. At one point they couldn't get the car to go into park, it just kept rolling. Scary situation. I'll post when they call back.

Pepperidge | March 13, 2019

Could be 12V battery grounding problem.

Sgtmajbignutswife | June 12, 2019

I was so excited, I picked up my CPO model s from delivery. I got on the 680 in mid day traffic and a “call service” flashed and the car jerked and shut down on me. I literally wanted to cry. Do they not take these cars through a 21 point inspection before they hand I the key. A flatbed arrived and I paid to have it towed back to the hub and I asked for a refund?

apodbdrs | June 12, 2019

Suggestion: When these anomalies occur try and take picture of the monitor and submit a "Bug Report" if possible.

FISHEV | June 12, 2019

"Sounds like you may have blown the "Fuse""

I'm sure owner has blown fuse but this sounds like Tesla blew a fuse but just crazy it happens. I've had two screen reboots while driving. And we have multiple reports of both so we know it is happening a lot.

Tesla has to stop with the "Full Self Driving" and FIX THE DAMNED CAR so regular car stuff works. Tesla is now into the regular customer phase of sales and regular customers are not going to put up with being a beta tester for a tablet with wheels. Tesla is doing too much and doing everything inconsistently. Focus on getting the car working and bag all new development until the basic car and functions are rock solid.

TeslaTap.com | June 12, 2019

@FISHEV - So which automaker is paying you for this FUD?

Let me know of the automaker you support that has never had a failure. Just because a couple of people have a failure does not make everyone have it. ICE cars fail far more spectacularly, especially when the engine freezes up and you are brought to a dead stop faster than maximum brakes.

In 6+ years in multiple Tesla's, I've never had the car fail in any way that stopped me from driving. Every friend I personally know who also own Teslas also have never had a failure that stopped driving. I'm not saying Tesla is perfect, but they have been the most reliable cars I've owned. This is against a number of luxury brands known for reliability (Lexus for one).

FISHEV | June 12, 2019

"Just because a couple of people have a failure does not make everyone have it."

But frequent reports of the same failure means a LOT OF TESLAS HAVE A PROBLEM.

And it's a problem they should not have and one you don't see from other car manufacturers.

Pointing out all the things that don't work right on the Tesla to friends with everything from a Hummer to a Panamera E-Hybrid is a humbling experience.

rxlawdude | June 12, 2019

You should consider not being humbled, sell your Tesla, and begone from here.

Cclcal | June 12, 2019

my guess: rear drive unit failure

apodbdrs | June 12, 2019

I have hear of very few total power shut downs, maybe less than 3, in the two or three years I have been following the forum, so is @FISHED is exaggerating.

Cclcal | June 12, 2019

@apodbdrs - maybe exaggerating a little but if you count the op, me, and the other op who just posted on this forum the past week - there's your 3 within a few months. im sure there's many more that don't post and don't join forums....

TuanHua | June 16, 2019

Please keep us post it
How tesla fixed your car?

dj-tesla | August 14, 2019

my car shut down without any warning today, it was so scary. took my almost 2 hours to talk to tesla support. they said i need to take the car in to SC. Im afraid to drive it. they said I need to call again tomorrow since they cant make any appointment for me to the nearest SC since the SC is close already..

apodbdrs | August 15, 2019

Keep a detailed log of these type events, get pictures or video of the screen or other things useful with your phone camera. File a "bug report" by activating the mic and stating the problem. The more detailed and visual information Tesla gets the sooner the issue(s) can be addressed and resolved.

Disagree with @FISHEV, the ICE industry has thousands of issues with their cars they never address and fix. 1.25 million people die every year in car accidents, many the fault of the car manufacturer, but big money wins.

efuseakay | August 15, 2019

There are also 276.1 million registered cars in the US. 99% of those cars are ICE cars. So yeah. You’ll hear of more issues with them in general. But per capita? Yeah. Tesla is pretty close to the top. Deny it all you want. And when/if they ever hit mass-market, where people just want something reliable, they’re not going to enjoy “take a screen shot, file a bug report, reboot, shut down, wait for a firmware update, wait a few weeks/months for a fix/parts/etc.”.

Wattsworth | August 15, 2019

@efuseakay. "But per capita? Yeah. Tesla is pretty close to the top."

Source?

Joshan | August 15, 2019

his arse

Fossil Fool | August 15, 2019

The price of being an early adopter...

darrenamandahofer | August 28, 2019

I've had my dual motor model 3 for 3 months and it decided to stop while trying to cross some railroad tracks the other day. It then would not switch into neutral and I didn't know to put it in tow mode until roadside assistance told me to. Fortunately the police were able to stop the trains in time. It also seems it was something related to the rear motor which begs the question why didn't the front motor allow me to continue driving. That was supposed to be one of the great benefits of having two. Subsequently the "safest car in the world" doesn't seem so safe and nobody seems to be able to answer why it wouldn't go into neutral or drive with one motor.

kalalp | August 28, 2019

I've had my dual motor model 3 for 3 months and it decided to stop while trying to cross some railroad tracks the other day. It then would not switch into neutral and I didn't know to put it in tow mode until roadside assistance told me to. Fortunately the police were able to stop the trains in time. It also seems it was something related to the rear motor which begs the question why didn't the front motor allow me to continue driving. That was supposed to be one of the great benefits of having two. Subsequently the "safest car in the world" doesn't seem so safe and nobody seems to be able to answer why it wouldn't go into neutral or drive with one motor.

What the .…..?????

Wattsworth | August 28, 2019

@FISHEV "frequent reports of the same failure means a LOT OF TESLAS HAVE A PROBLEM."

A typical hasty generalization. Let me expand your sentence:

"We see frequent reports of the same failure on an online forum -- a place that tends to draw more complaints than praises, with no context or data to back it up -- so that supports the meme I am working very hard to push that a LOT OF TESLAS HAVE A PROBLEM."

vmulla | August 28, 2019

@kalalp,
What software version are you on. Were you switching between EAP and manual mode when this happened?

Do you have pictures, proof of this actually happening?

ellouno | December 6, 2019

@Danielalv17 - what did Tesla do to fix your problem?

I took delivery of my Model 3 this past Sunday 12/1/2019 and earlier today, it happened to me suddenly. Car shut down and I tried soft/hard reboot nothing happen. Luckily cop came and blocked the traffic, called for roadside assistant and my M3 is now at SC. Not going to look at till Monday as SC does not open for business.

@Danielalv17 - i am very interested to know what TEsla did to fix your problem. I am not sure I should return it or not as I took delivery less than a week and only had 300+ miles.