So, a message popped up saying that something was up with my car's 12-volt battery, and that it needed service. Fine. I waited to see if it would go away (as these things sometimes do). No, it didn't. I went looking for information on what might be the cause. The internet being what it is, I felt I had less information afterward than I did before I started looking. So I tried to find a number to call. Seems like one thing TESLA does not want you to do is actually call them. I eventually tracked down a number and navigated the asinine menu system. From there, I waited 10 minutes to speak with a human. During that time, an annoying voice kept droning on about the Tesla App.
I'm an old-fashioned guy. I don't do Apps--I run Programs on my Computer. I frickin' hate "smart" phones, and refuse to ever own one again.
So, I get to talk to someone, and she looks up my account, then says this should be done by a roadside service, and to just use the app on my phone. I point out that this is not possible. "Oh, well, you can use your computer to do it too." (Sigh)
Here's a clue: If I CALL someone using a TELEPHONE, it is because I wish to speak to/with a HUMAN.
So what this is all telling me is to go screw myself--TeslaCorp doesn't want to deal with me. I should be grateful to have a computer. They can't be bothered to treat people as people.
Oh, and my attempts to schedule said appointment: no luck.
I really enjoy the car.
But if Tesla Corp doesn't change its attitude, I may have to give it up.