When I placed my order for a model 3 last October I immediately received a ‘Welcome to Tesla’ email telling me that a Tesla account had been set up for me.
I took delivery of the car in December, and expected my account to be updated with details of my car in due course.
However, my account still doesn’t have any mention of my car.
I have contacted Tesla 3 times about this via the contact page on my account, plus I have rang their customer support number who told me to send an email to virtualserviceUK@ tesla.com advising them of my VIN number, which I did.
Still no reply from anyone.
I’m not sure if I even NEED to see my car on this account. However, whilst I absolutely love the car this issue with the account and constantly being ignored is tainting my ‘Tesla’ experience a bit.
Does anyone else have a similar problem, or maybe a solution?