Submitted by sfcgee on June 26, 2013
I'm having a pretty bad delivery experience unfortunately. A delivery specialist called June 1 to say the car was rolling off production and would be delivered to AZ June 10 and I needed to make payment immediately. I made payment, procured the loan and insurance. Shortly after I pay, the delivery specialist goes dark, no return calls or emails. Finally someone else calls me around the 12th saying the car is in water testing and will be ready by the 17th. He said he is my new delivery specialist and will email his contact info. Well ... no email, no call nothing past the 17th. Finally reach someone at headquarters after the 17th to get the name and number of my new delivery contact. Got in touch with the new delivery contact and he tells me that its still in water testing and to expect the car early during the week of the 24th. Again the 24th rolls around no call nothing. I find out today the 26th that its STILL in water testing and to expect delivery around July 5th. So WTF is going on? Water testing for over 3 weeks?? Not at all pleased with the lack of communication an inability to meet promises. Anyone else have such issues??