Submitted by kenya.smith on January 5, 2016
I was hit in the rear on December 14, 2015. That same day I had my Model S towed to the only Tesla authorized collision repair shop, Paragon Collision (look for a separate post on the my experience with this repair shop) located in Raleigh NC. As a result of being hit, restoring my vehicle to its original condition requires 38 parts. Up until this point I have been very happy with my purchase. In fact I did my research and saw very few negative comments regarding the Model S. Had I ran across any feedback from owners referencing back-ordered body parts and extended repair times (very likely I will be without my vehicle for a period of 4 -6 weeks), I would have went with the Maserati.
Currently I am waiting on a part named "Rivets", I am told this part is on back-order with no ETA.
My vehicle repair can not be completed without this part. I have called the Fremont Parts Warehouse for two days straight, however my call goes to voicemail with no return call.