Submitted by vikas.s.shah on May 4, 2018
I know there are forums on this already, but wanted to revisit and see if any new Model 3 owners are having issues with their backup camera going black on an intermittent basis? Happens when you initially get in the car and put the car in reverse or tap the camera button on the screen. A soft or hardware reset does not make it go away. Also, I notice a 3-4 second delayed response on the screen when putting the car in drive from reverse or existing out of the backup camera window on the screen. When I leave the car parked and come back 30 minutes or so later it goes back to normal most of the time. When it is working it works fine without failure while driving, both reverse and tapping the camera button works without any issues. Seems to happen 30-50% of the time. Took it to the service center this week to see if they need to replace the camera. After looking at the time stamp they determined it is a firmware issue not hardware related. Engineers are working on developing a firmware update to fix this problem. No ETA was given on when this will be available or which firmware update version. Anyone having similar issues?