So I started my Tesla journey in July 2018 when I started my Solar project.
First contact was at the Standford location, it was fine and they took my contact info and called me back a week or so later to get the proposal going.
I was impressed over the next two weeks, everything was on track. No red Flags. everything look like I was dealing with a top class company.
I was at Tesla in Sacramento this, requested a weekend test drive, drove away 30min with an X. Place an order the following week.
But late august seem like everything when to crap... I entered Tesla HELL for 4 month, and still counting.
Short to say that I never completed my full reservation for my roadster, I canceled my solar roof, and if I could I would return this lemon of an X.
(But I'm stuck with my solar install, even so its not working yet)
But my point is, I seen Tesla get worse , not better since mid July 2018.
Service appointment are now a month off, calling the Tesla line is over 20 min wait...
I dont think I ever was able to get my local service center / showroom to answer the phone
(I use random extension to talk to a human being there)
So... when does it get better when Tesla fired ~10% of its workforce ? Why cant you get timely service on a $162K car ?
(And a car that was deliveried with known defects... was NOT inspected at the factory of dealer.. twice)
For people that might remenber me... I'm talking about my second P100D delivery. First one I could not drive of the lot... second one was derivable, but with stuff like non opening glove box, missing applique (I'm still waiting for my Tesla and P100D emblems they said they would mail to me).
EAP took over 300 miles to calibrate and it never worked correctly... etc.. etc.. (charge port not closing, sent the wrong floor matts, Free supercharging was not enabled and it took weeks to get that, etc.. etvc..)