Submitted by Cthrsis22 on October 1, 2017
I have had two claims in the past few months on my Model X. Both accidents not my fault.. State Farm sent me to a local body repair promising they handled Tesla's. A week later, car was sent to the Tesla authorized body shop but it took over two months for State Farm to approve the body work piece by piece. I was literally without a car for 3 months and quickly burned through my rental policy. The second accident was a hit and run and they are again dragging their feet. I paid the full amount myself and am fighting with State Farm since it was cheaper than paying for a rental. Customer service is non-existant and I have been hung up on and cursed out by their representatives. The auto repair shop (Dayas) in the Orlando area has advised me to go with Chubb instead, as they are more luxury car friendly.