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Mobile App doesn't connect unless car is on

Mobile App doesn't connect unless car is on

It appears that I can't connect to my M3 unless the car is truned on. Right now, it's in an area that has an excellent cell signal, yet no connection. As soon as I turn the car on though, it's able to connect.

Anyone else experience the same?

jjb94941 | February 7, 2018

Ops: turned, not trunes!

Teslaguy | February 7, 2018

I read one comment that dumping the app and reloading it cured some of these problems.