Submitted by archibaldcrane on Tue, 2012-12-11 12:28
My wife has asked me an interesting question:
If someone rear-ends me in my theoretical Model S, how does the repair process go? Normally the insurance company would send your car to one of their authorized body shops, who would then order replacement parts (often aftermarket generics) for the car and replace any piece they couldn't repair. Are there parts companies currently manufacturing generic Model S bumpers? If not, is Tesla selling parts to 3rd-party body shops? If not, it would make a random body shop useless - and in that case would my insurance company pay to get it repaired at a Tesla repair shop?
I don't know if anyone has dealt with this yet (I've only seen self-inflicted scratches and scrapes so far) but it's bound to occur any day now. How does it work?