I have made the personal decision to cancel my order - this is painful for me and after nearly 2 years on the list. I’m writing this not to shame Tesla or receive sympathy but rather to call out some design decisions made by Tesla that makes the Model X unsuitable for my personal needs. If you disagree with my analysis please continue to purchase your Model X. The EV community and Tesla in particular need your continued infusion of capital to push forward more ambitious goals to make a car normal people can actually buy and use.
I deeply believe the Model X will be lauded in the press for the Model X and Tesla will exceed it’s goals for the Model X (selling 20-30k unit’s a year). These sales will fund the all important development of the Gen III and hopefully tesla will finally produce an affordable mass market vehicle.
The reasons for my personal cancelation are summarized as follows:
* Falcon wing Doors - I’m not a fan…call it personal choice - like all designs they have pros/cons - I don’t like the cons
* Lack of fold-flat 2nd row seating (or removable 2nd row seating) - I would take either
* Panoramic Windshield
* Lack of details and a general attitude of we will build it and you will love it.
* High pricing for a car that clearly contains some un-necessary (IMHO) design compromises
* They have designed a car they can’t build.
I still love my Model S P85D and I’m patiently waiting for my P85DL upgrade.
Details as to what my concerns are for each of the listed points
Falcon wing Doors
* Slow to open close - quite frankly they are ridiculous - if you love them great - but honestly this is a redesign of something that didn’t need it - sliding doors have many of the same pro’s with few of the cons…
* lack of roof rack space - a common and necessary design requirement for most functional SUV’s
* concern about their actual practicality for my personal garage - it’s a complex ceiling in my garage that has very little smooth/flat surface areas
* manual operation ability - or lack there of
* I’ve decided they are not for me
Lack of 2nd row cargo flexibility
* this has been discussed at length. I have owned a 3 row SUV/Minivan for most the past 20 years - I’ve never owned one with the limited cargo options of the Model X
* I’m glad some people consider this a non-issue and it speaks to Tesla’s ultimate success in finding a niche market for owners that want the ultimate 3 row BEV SUV on the market. But my needs require the 2nd row to be more flexible - and yes I use this cargo flexibility often…
* Not a surprise, but now that it is confirmed the range is inadequate and does not meet my needs even with supercharging
* I have posted extensively that I find the time increase (30%) un-acceptable for long range trips. I’m glad some people enjoy the trip and find supercharging in Barstow to be “fun” and “relaxing” but I ultimately want to get there with as little delay as possible. Supercharging is fantastic and a major technical accomplishment but the simple fact that you will be spending 20-40 min every 2-3 hours on a long trip is not for me in my 3 row people carriers - trips by myself in my Model S are awesome…but when I’m traveling with the family, the journey is not the reward…normally the destination is.
* I’m sure this thing is spectacular and demos extremely well and kudos to Tesla for pulling off a major engineering design with so much glass space
* My experience with cars for over 30 years is that windshields are a consumable - therefore during purchase I consider both the cost and availability of replacement windshields - I had a bad experience once with a specialty car that took me over 9 months to source a new windshield at great expense -never again
* This part is going to be expensive
* This part is going to be difficult to install correctly (may even require expensive additional equipment - this equipment will be limited by locations that actually have it)
* I have ZERO confidence that Tesla will have adequate service parts available and we will be begin hear about customer’s frustrations when they need to replace one of these suckers - we already know sourcing parts for the Model S is a night-mare either for service purposes or body-work after an accident - this windshield is going to be an interesting experiment
* Solar radiation - temperature control in the hot and cold is going to be a night mare - in cold Temps traveling between supercharger’s last december the trade off between range and thermal comfort in my model S was disappointing and I can’t image this amount of glass space will make things better - further impacting real world range.
* cold weather with this much glass is going to be interesting - snow loads, cracks, leaks…I’ll be surprised if this goes well
* structural weakness causing stress fractures - the Model S initially had this problem - I can’t image the growing pains for the X are going to be any different
Lack of transparency and false promises
* I know Elon is trying to change the world, but the real lack of any realistic data regarding anything Tesla does is very frustrating. This is un-necessary and childish. It is better to say NOTHING, than partial truths, speculation, goals, wishes, best guesses, or fantasies. The list of Tesla’s ongoing lies is extensive and well documented (power wall in Summer anyone) and quite frankly it mystifies me why so many people give Tesla a pass on this one.
* Tesla needs to quit making public/material statements that represent Elon’s motivational management technique. Save the outrageous schedules/promises for internal employee motivation propaganda. But tell the public only statements you can commit to
* Quite frankly Tesla has been callous and dis-respectful as to the real opportunity cost and ongoing mis-representation of their progress on this car.
* The production roll out of the Model X is a joke, and they only made their Q3 promise by producing 6 hand made examples that they gave to friendly customers that do not represent any meaningful production or daily use.
* The price on this beast is outrageous, Especially for a car that is going to represent a testing platform for many many many suspect design choices.
* For this type of price I expect a no-compromise vehicle and the Tesla Model X clearly has some design compromises, and many of them smack of experiments rather than sound/conservative choices.
* My feel is Tesla has no problem making me the tester to see if their ideas work - well someone else in line will need to take my place with their $120,xxx - I’m going to sit this one out.
If you build it you need to be able to service it
* Complex to build, complex to service
* Can’t source parts from suppliers to build it - can’t source parts from suppliers to service/fix it
* I will not be surprise with the inevitable problems show up around the new design choices in this car and Tesla is un-able to address them in a timely manner. I am un-concerned about Tesla’ standing behind their product, but as we all know they can take an awfully long time to do so in some cases leaving me with out my capital intensive purchase for my daily use.
* Ultimately Tesla will work out the bugs in this system, but they are going to do so on my dime and my time and I don’t feel like paying 120K plus to be part of their early beta program.
I encourage reservation owners who are pleased with the Model X to purchase one or more. We need this capital investment from the automotive community to raise funding for Tesla to delay/lie about the roll out of Gen III. If you love your Model X then more power to you and I’m pleased for your purchase. You say I think the Model X will not be successful - nothing could be further from the truth. Tesla will be able to sell all that they can make of this vehicle for quite some time, given that their stated production goals are so modest in the grand scheme of things. Ultimately time will tell as to the success/failure of Tesla’s design decisions. They are a young company with lots of energy and they will adapt with design changes if the market requires them to do so. The Model X will be successful, the Model X will change the industry. But I have decided not to be a paying participant of this particular experiment and will watch from the side line in my fantastic Model S P85DL and continue to pollute the planet with my 3 row SUV w/2nd row folding seats that actually meets my needs.
I will give money to the 1st manufacture that produces a real world/functional SUV that match the capabilities of the SUV I already own. I did it with the model S and will do it again. But the Model X is _NOT_ that car and I need the capabilities of my current SUV…I'm very dis-appointed that I can not give Tesla my next round of SUV money.