Submitted by i on Fri, 2019-09-27 15:19
I just took the delivery on Wednesday for Model X. Everything was smooth until I drove it home and found the issue of the right falcon wing door: it fails to close when the car is parked on a slope (i.e., my home's drive way). It will sound alarms and says obstacle detected. I will have to press the close button twice additionally to force it to close. After a careful look, it seems that the door is too close to the chrome on the left side, and it has even introduced a little damage on the chrome. The door works fine on flat roads or slight slope.
Tesla has scheduled an appointment next Monday and said they will fix it. But I still have questions:
- Has anyone encountered before? What is the possible root cause?
- Is this a big issue? Will it be a long-lasting issue? Will it needs to return to factory?
- What shall I do?
Thanks. Any comments/suggestions would be appreciated!