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Cannot Change Primary Account E-mail on My TESLA

Cannot Change Primary Account E-mail on My TESLA

I am trying to change the account e-mail address on My TESLA page and it has repeatedly given me the same error "Sorry, there was an error saving your new email, please try again." I am confident I have put in the correct password information. Is this a bug with the website? I have attempted this both in Internet explorer and Chrome and experienced the same issue.

Pkalhan | 30 October 2016

I was able to change my address some time ago with no problem, not sure if there is a problem with their webpage or if it just doesn't allow email changes.

jdanielp_uk | 31 October 2016

The same thing happens when trying to change my forum name. I've not had cause to change my email address, although if I was able to do that, then I suppose that should automatically change my forum name as well. Hmm...

almazshenkoru | 6 November 2019

I am trying to change my email account
I have to vehicles and i need both on the same account and password but i could not
Please assist

jimglas | 6 November 2019

call tesla support