Submitted by Teslapalooza on Sat, 2017-01-07 10:24
I am finding that the 'Unlock' button in iPhone App does not unlock the charging door. I have to then get in the car and unlock it using the button in the console screen. Has anyone experienced this? Sometimes I do not even see the 'Unlock' button show up in the iPhone App after I hit the stop charging button.
It could be user error on my part, but is there some trick to consistently be able to stop the charging and unlock the port -i.e. make the ring around the charge port turn solid white color.
I have seen this problem mainly when using the NEMA 14-50 at home as well as at the public chargePoint stations (J1772)