Submitted by jamestily on August 1, 2013
Reluctantly, I decided to purchase the prepaid services, and for 100,000 miles/8 years. After only 5 1/2 months I took the car in for the inspection with 13,500 miles. I requested a loaner and was given a beautiful loaded P85. I asked if they could take their time. Tesla said no problem. After 2 days I decided to call and check on my car. Well after doing the service and some minor upgrades, the car is still not done. A leaky seal which would have eventually caused the rear drive to run out of whatever the seal holds in, was discovered and the part has been ordered. In the case of my car, this service prevented a major problem in the future. Also, I am enjoying the loaner, and told them to keep my car as long as needed, since my car is only a 60kwh. I am now really glad that I purchased the service and also am a believer in the loaner program.
IMO, this is the best service ever. Hope this info is useful to some.