Why Tesla owners get defensive about their Model S

Why Tesla owners get defensive about their Model S

Frequently in these forums someone will say something negative about the Model S and then is surprised at the ferocity level of people defending the car.

This post is an attempt to show why this is so.

Yesterday I had the task of upgrading my nav software/data on my wife's 2011 Infiniti QX56. Here's what happened.

First, I asked my wife why she needed it upgraded, "because I'm tired of the nav telling me to turn right into a brick wall". OK, it's way out of date...

Do a google search to find how to get a nav update. Find the funky Navteq web site, pay $179 for the update. Wait three weeks for the package of DVDs to arrive in the mail. Open the package, scan the installation instructions, 18 small type pages and one badly worded errata page.

Start the install. The first thing is to turn on the engine, disable the bluetooth system, turn off the engine. Wait 10 seconds, turn on the engine, and start the install. Oops, first remove all CDs from the CD/DVD player. While the engine is still running, put in the disk marked 0. Go through a series of badly worded confirmation screens with a rotary dial and push button control interface. It then asks for the activation key. Activation key? Search the packaging, no activation key. Go back to my home computer, search for the now 3 week old purchase email, find the 14 digit activation code, print out the email, bring it back to the still running car.

At this point, I start to get worried about carbon monoxide build up, so I open the other garage door (only had one open initially), and close the garage/house door.

I use the completely screwed up interface to select 14 individual digits for the activation key. The install starts and informs me it'll take 84 minutes. 84 minutes for disk 0? Or for all five disks? Who knows. I leave the car running (software specifically says to not turn off engine) and go do something else.

My son runs in, "Dad, the car's running!" - tell him that I'm doing an upgrade, and stay away from the car, the exhaust the hot, etc.

I go back to check the progress, slip on the water the AC system is pumping out, get back up, software still installing. Decide to turn off the climate control and auto headlights to save some gas, make a mental note to try to remember to turn these things back on when finished. Look at the gas gauge, and worry I'll have enough gas to complete the upgrade.

After about an hour (not 84 minutes), disk 0 is done. After fending off my wife who wanted to shut off the car ("Don't touch it!"), I keep following the instructions, which aren't quite what the car is doing, but I re-enable bluetooth (hoping that my wife's cell phone pairing is still remembered), and start on disk 1. Oh yeah, the errata had two options about what could happen at a point, neither of which occurred, so I just fake it and select what I think are the correct options. A 56 minute estimate comes on now. I wonder why they give these estimates since they bear no resemblance to how long it actually takes. I go through disk 2, disk 3 and disk 4 and all told, it take about 2 1/2 hours to finish the upgrade.

I renable the settings I turned off (headlights, climate control), and as I'm typing this I just realized I forgot to put back the CDs I took out of the CD player.

So ... this, in a nutshell, is why we Model S owners passionately defend our car against detractors...

Dramsey | July 8, 2013

So...Model S owners passionately defend their cars against detractors because your Infiniti has a poorly designed navigation maps upgrade procedure?

What? That's what you said.

I don't really mind people defending their cars, even passionately. That passion is part of what makes forums like this work.

It would be nice, though, if the passionate defenders would at least wait until someone actually criticized the car (based on my experience in another thread).

PorfirioR | July 8, 2013

I know exactly what you mean. I have always owned cars that had their distinct "personality quirks". Your story reminds me of my Saturn Outlook SUV, where it costs over $700 to "upgrade" the navigation system (which consists of buying a new DVD from GM). The same car also has a few quirks that I had gotten used to dealing with. For example, if you enter the car from the passenger side (let's say you need to plug in a tire inflator to the 12v outlet) and you start the car, when you shut off the car, pull the key, and close the door, all the auxiliary equipment remains running...forever or until the battery runs out, whichever comes first (and guess which comes first). When I told the dealer about this, he said that was a "design feature". I have come to accept that among other quirks and did not make too big of a deal. Like I said, every car I have ever owned has come with its own personality.

However, for whatever reason, either car owners in general are a more discerning group than I had realized (since I never made it a habit to frequent car forums before), or some Tesla owners in particular have a very low sensitivity threshold. Some of the negative comments about Tesla cars in this forum seem way over the top, and I can never understand why anyone would go to an Internet forum to complain about poor delivery or service other than to record a "dear diary" moment.

On the other hand, the "troll patrol" is getting out of hand too. Why keep a negative post alive by constantly berating the original poster, and thereby keeping the post at the top of the recent posts list? Makes no sense to me. Many posters writing a strongly negative post never come back to check on the thread anyway. A better response is to "volkerize" them (new verb). That is, find a post that addresses the negative poster's lack of knowledge or misinformation and bump it up with a new response on that thread (which I noticed some of you already do), or simply create a separate, positive, informative thread addressing the same issue. No need for hand-to-hand combat, especially if you think you are wrestling with a pig troll. We should care as much about the cyber environment as our car choice says we do for the physical environment. I admit I am not the best at always showing restraint but I will make the effort.

KOL2000 | July 8, 2013

totally agree OP. If people nitpicked their ICE cars the way they do the Tesla they'd be riding a horse. No problem to me if people post asinine things like seat belt position off or AC fan making a small sound. But in the big picture the MS is a perfect machine that will change the world.

Carefree | July 8, 2013

Very well written, Shop! Made me laugh and cry at the same time:-)

We tend to forget how painful ICE cars can be and what a huge advance the Model S really is.

I need to visit my Tesla now and give her a big hug!

SamO | July 8, 2013

The reason people defend the Tesla, is that overall it is the best car ever made. By a long shot. It's better in every single category and keeps getting better month-by-month.

The infrastructure improves, the technology improves and all of those improvements are offered to current owners of the Model S.

When someone says "The Model S doesn't have . . . " I just remind them that is true now, but not necessarily always.

I also think Tesla fans are so vociferous and energetic because the forces of the status quo are so prone to FUD that every criticism, although ignorant or misinformed, is something we've all heard or ready multiple times before.

My suggestion is be measured in your criticism: saying you'd never buy a model S because of the lack of hooks to hang dry cleaning is brain dead.

Suggesting that additional cup holders would make your life easier with your three kids is just common sense.

But there are lots of solutions to almost any problem with a little ingenuity.

twestberg | July 8, 2013

Well, it does get set up for some criticism with the Consumer Reports rating of 99 out of 100. I think it's a great car, of course, but I can see people looking at that rating and going straight for nit-picks (or even substantive criticisms, such as software bugs).

A co-worker just gave me an article on "The True Cost of Electric Vehicles" which was all about finding the hidden energy (or carbon) costs of driving an EV. (What about those batteries, huh? Lots of energy used producing them! And the low-weight components you use, they're expensive to produce, too! And...) Ultimately it didn't actually try to give me numbers to compare, so the whole "you may as well be driving a Tahoe" message just didn't resonate with me.

And it's possible I got a bit defensive in response.

hamer | July 8, 2013

Reduction of Cognitive Dissonance

Brian H | July 8, 2013

Agreed. The MS, by excellence of design and forethought, spares owners innumerable hassles that are taken by ICE owners as normal, expected, inevitable. Anyone who a) is unaware of all these little/big "liberations", and b) denigrates the genius that went into putting them all in one package, literally "doesn't know what they are talking about." In addition to the "best car ever" rating by CR (covering ALL aspects, in balance) it is telling that Motor Trend made a point of saying that, for the first time ever, all 11 of their category-judges agreed on making the MS the COTY.

So it is hardly surprising that many/most criticisms come across as superficial, uninformed. At the very least, lacking in perspective: a home-run hitter does not need to be a great base-stealer.

AmpedRealtor | July 8, 2013

I wouldn't classify Model S owners as "defensive"… I don't think that's the best term. Perhaps a more appropriate word would be "protective". Defensive implies insecurity, but I think if you talk to any Model S owner there is no insecurity whatsoever - in fact, it's quite the opposite.

Dramsey | July 8, 2013

I think Tesla owners do more harm than good when they make sweeping statements like "... overall it is the best car ever made. By a long shot. It's better in every single category..."

Really? Every single category?

It's not the fastest or quickest; nor is it the best handling. It's bereft of features (that many Tesla owners dismiss as superfluous) common in other cars in this price range. It's very expensive, and range-limited, even with SuperChargers.

And so on.

The Tesla has several big check marks:

1. It runs on electricity. For quite a long way. This is a near-religious experience for some people.
2. The driving experience is different from ICE cars in a way that most owners find very attractive.
3. Its extremely simple drive train means that reliability will likely be much better, and service and repair expenses will be lower (although Tesla's suggested $600 annual service charge is right in line with that of many ICE cars.)

The Mode S is a huge step towards an entirely different way of looking at personal transportation. But if you reflexively dismiss any criticisms, you simply reinforce the image of Tesla owners as "electric Moonies".

Brian H | July 8, 2013

I don't think you apprehend the essence. Having experienced the MS, drivers, almost unanimously, swear they will never regress to an ICE car again -- because electric (as implemented by Tesla) is so superior. The preference strengthens with time, it does not fade or age or wear out.

The reflex sets in and won't go away.

SamO | July 8, 2013


I guess that Consumer Reports is wrong then.

But this is the stupid nit-picking I'm talking about.

It is the quickest. Until you ride in one you don't understand. 0-60 times don't matter. It just has more there for you, every moment.

It has the most interior room of any car it's size.

It has the most technology of any car, ever.

It has the simplest layout of any car.

It has the fewest moving parts.

It has more storage.


Contributors here make lists all the time of their favorite feature and there are 1000 opinions for 100 features: fast charging, acceleration, handling, interior, design, range.

But there are always the nitpickers and naysayers that value cup holders and coat hooks. Or lots of buttons. Or a built-in flashlight in the glove compartment.

Until you've drive the car, you are a fool showing your ignorance.

Mel. | July 8, 2013

shop, great post.

AmpedRealtor | July 8, 2013

@ Dramsey,

Those items you list are exactly among the things that make this "the best car ever made". You forget to list no CO2 emissions, reduction in refueling costs of over 70% (or more if using solar), and it's a domestic. A vehicle doesn't have to be the best in every category in order to be considered, by most, to be the best car ever made. For instance, the fact that it's electric, has a 200-300 mile range, comfortably seats four, is a fairly heavy and safe vehicle (not like the other EV golf carts), and not only that… the biggest bonus is that it has incredible power, handling and acceleration. Yet all everyone obsesses about are door pockets, cup holders and grab handles.

Well now that I think about it, maybe Tesla does need to include some fluff and candy because apparently none of this other groundbreaking stuff matters unless you have a decent cup holder.

Dramsey | July 8, 2013

"Until you've driven the car, you are a fool showing your ignorance."

You know, that sounds exactly like what Jim Jones told his acolytes.

Well, we shall see. Perhaps after I've drunk the Kool-Aid™, I'll agree.

bradslee | July 8, 2013



RedShift | July 8, 2013

Shop, nice post, but I gotta ask: QX56 is like a land aircraft carrier. Seriously, just yesterday I walked past one in the parking lot. Do you need to haul stuff or go off road?

It's the polar opposite of the S, man.

HenryT2 | July 8, 2013

You've described what makes the car awesome, NOT what makes SOME Tesla owners behave like they are in a cult that requires the burning at the stake of all heretics.

I love my Model S. I'd like there to be more cup holders. Doesn't mean I'd prefer another car any more than it means I'd trade in my daughter just because I'd prefer that she didn't make such a fuss over naptime. It seems there are those who think all that they love is perfect and they can only love something that is perfect. Well, there are those of us who love just as intensely, but just don't turn off our critical eye.

The consumer reports gave us a 99/100. I think we should try for 100/100. Those of you who are intolerant to criticism are the same sorts who steered Detroit into the ground refusing to change while the rest of the world caught up and and surpassed us.

The Model S IS the best sedan in its class out there. At the current time, there is NO OTHER car I'd rather have (for any money). But that does not mean it is perfect. There is room for improvement. And unlike those of you who would allow your insistence that the Model S is perfect allow competitor to eventually catch up and pass us by, I prefer that the Model S continue to be the best sedan in existence by fixing the few flaws it has.

BGYWGY | July 8, 2013

@HenryT2 - well said. Besides, my wife pointed out that the combination of drinks and MS acceleration might not be a good idea (and that she could get the laundry in the family car.)

BGYWGY | July 8, 2013

And oddly enough... We ended up at the Tesla showroom in Natick MA after her pointing out that she did not like the cupholder options in my '06 BMW 535xi. We ordered that day. Guess we got a little distracted.

J.T. | July 8, 2013

@HenryT2 +1

Many of what some consider complaints are merely incredulousness. "They can do THIS! How, the hell, can't they do THAT!

We expect a lot from Tesla and to my mind they have delivered admirably . . . and, like no other car company, they continue to deliver. So, when someone complains that the stereo presets aren't accessed when changing stations, they aren't really complaining, they're just amazed that in such an advanced car it hasn't been set up that way . . . yet!

For the most part I, too, am incredulous, but I love my car. And I count on loving it more as these things do become part of my car.

July10Models | July 8, 2013

My neighbor drives a Bentley continental GT. I feel sorry for him, he doesn't know that I would trade my car for his even though the GT easily cost twice as much. It is not that I am too stupid to realize that a trade like that would be profitable but, know that I would have to wait a few weeks if not months to take delivery of two new Model ses after selling the GT on eBay.

July10Models | July 8, 2013


Mike C | July 8, 2013

Jim Jones had a Model S?

Brian H | July 8, 2013

Do you know why it wasn't 100/100? Charging limitations and range inconvenience, exactly what the SC network is aimed at. Wait till next year.

Cupholders etc. had nothing to do with it.

HenryT2 | July 8, 2013


Actually, they were ready to score it 110/100. But my point is, it could have been 111, or 120, or 200. The Model S is NOT perfect. But if they don't keep improving it, other car manufacturers WILL catch up. I think 99% of the people who can afford a Model S would not refuse to buy one for lack of cupholders. However, I believe many would gladly pay the extra couple hundred dollars (max) it would probably cost to integrate them. In any case, they need to keep improving if they want to stay ahead. Remember the original iPhone? The original iPad? The original iPod??? What primitive pieces of junk they look like now. But at the time, they were amazing. And every year, they improved them. I can just imagine the Model S falling by the wayside if eventually BMW or Lexus or someone were to introduce a car that basically reproduces the essence of the Model S, but with more creature comforts. That day WILL come. It's just a question of where Tesla will be when that happens.

tommy-tesla | July 8, 2013

@HenryT2 - the funny thing is that every time I do read about such as upcoming competitor (such as fx. RAV4 EV, the BMW i8, a future improved Leaf, etc) it keeps coming back to things that competitors just can't imitate, possibly ever: The supercharging network and Tesla Motors in general (a very different company).

However being to zealous about the Model S will just turn people into haters; sadly I know too many of those already.

KendallPB | July 8, 2013

@shop: ROFLMAO, great post! I laughed, I cried, I pitied you! A comedy of errors (by the automaker).

@Mike C: ROFL!

Most Model S quirks are software-fixable and will be addressed. (None of the few physical/hardware quirks bother me.) But what @shop went through . . . those were design flaws that aren't so easily fixed. (shrug)

KendallPB | July 8, 2013

P.S. I don't think most Model S owners are defensive, really. And I think sometimes what's interpreted as defensiveness is just tiredness/boredom at the repetition (e.g., oh yay, another post complaining about cupholders, another post asking why the car doesn't make me a martini, etc.).

Brian H | July 8, 2013

Personally, I doubt that day will come. The economics for an ICE manufacturer are so bad that it would have to commit virtual harikari to put out a competitive product. Mercedes may finesse the inevitable by co-operating, but I don't see much hope for anyone else.

Anyhow, though perfection is unattainable, Musk is going to keep trying. :D Fear not.

sergiyz | July 8, 2013

There's plenty of examples of the "tesla can do no wrong" type of attitude on this forum.
I think it's another extreme.
There's a difference between being enthusiastic and being defensive (borderline bigotry).
I think it's getting better as more people are driving them now, and the crowd is now much more diverse, e.g. it used to be almost impossible to mention Top Gear without some people popping a blood vessel ;)

pebell | July 9, 2013



Brian H | July 9, 2013

It should be renamed, "Shifty Gears".

dirkhh | July 9, 2013

This is typical behavior in many community forums that have mostly people from within the community participating. It's self reinforcing. We all think the Tesla is awesome. Otherwise we wouldn't have spent a huge pile of money on one. And the outsiders "just don't get it".

The problem to me is calling people who don't get it "idiots" or other derogatory terms. And making ridiculous statements like "the Model S is perfect in every way". That basically discredits the person writing these things. And by proxy discredits us, the community.

So yes, let's be open and direct about why we think the Model S is a great car, maybe even the best car available right now (depending what your criteria are... if you MUST have AWD, the Model S by definition is NOT the best car available). But let's cut out the insults and the hyperbole.

RIsquare | July 9, 2013

To: dirkhh Thank you so much for your wise post and mature behavior. I'm undecided and use this forum to gather information. Unfortunately I feel that I need to go elsewhere for objective and unbiased information since this forum is so biased and often rude to people like me who raise legitimate concerns like the vampire draw, uncomfortable back seats, stiff ride etc. before making a decision.

To: Bryan H I do disagree with your statement about other entrants in the luxury EV market. The lower segment is becoming crowded already - GM has two models, Nissan, Honda, Ford and Fiat/Chrysler each has one and some others of less significance. It seems that their market research couldn't prove the market demand for a large luxury EV. I bet that they are all watching Tesla like hawks and will jump in as soon as they see a market for a large luxury EV. Mercedes is coming up with one next year but again in the smaller car segment. BTW Mercedes had a plan for larger luxury EV that they dropped. It is not true that the large car manufacturers are cash strapped and can't afford the cost of the new EV design. Take VW for example they just spent $ 1 billion to design a car that goes 250+ miles on a gallon of fuel. They will produce 50 of these only as a proof of concept.
As they say the fat lady hasn't sung yet.

Bryan M. | July 9, 2013

Many companies have had gimmicks or proof of concepts. The most successful companies lead the way where others say it can't be done. From what I've seen, read and come to believe Tesla has no competition.

Brian H | July 9, 2013

An analyst explained it thusly: TM is nibbling at 1% of the market for the "bigs". They can't compete profitably for that little slice (all of which is cut from their traditional sales). By the time TM starts to endanger 10% of the market, it will be too late to close the tech/brand gap. Tesla has already won.

ChristianG | July 10, 2013

So has there been an navigation update yet on the tesla? Sure google map is as up to date as google maps is, but the what about the other one? I sthere a special interface to trigger the download? does it automatically come? Is it part of the 'normal' updates? What happens after the 7 year free maps? How do you get the update then?

Damian | July 10, 2013

First off, Thank You Henry T2. I was starting to believe this thread would continue to be the mine field it started off as (Shop notwithstanding). How refreshing to finally meet a balanced perspective like T2. That speaks to maintaining a hold on reality. How unattractive it is going over the top at the merest hint of criticism. In addition, I have faith in Elon that will allow him to correct that which he can and preserve that which is undoubtedly of great value to enthusiasts everywhere. Remember it is not OUR company, it is HIS and we hopefully have his ear when incremental improvements are suggested. Clearly right now, he is working off a prioritized list (striker recall items) and must put noisy AC fans or perhaps battery cooler fans a little down the list for now. Safety trumps cosmetics and I am glad he knows that.
SO while I believe this car is not so weak that I must defend it to the hilt at the merest hint of criticism, I believe it is strong enough on its own to lead the revolutionary charge into the future!
And that involves a hand shake with Elon just to know he is listening. Nothing more!

AmpedRealtor | July 10, 2013

The Model S is like Apple's first iPhone. Remember the first iPhone? It didn't have 3G when everyone else had 3G... why can't Apple make a phone with 3G? The first iPhone did not have cut-and-paste... why can't Apple, the king of UI, implement simple cut-and-paste? The first iPhone came with a few apps but there was no official "app store" at the time... why can't Apple give us more apps instead of the stupid weather and stocks?

Yet, look at what happened to Apple thanks to the iPhone and how both completely disrupted the mobile space and turned it on its ear. All because of a phone that had limited apps, no app store, no cut-and-paste, and it was only available on one carrier for several years - a carrier that many people disliked.

So the Model S is the first salvo in what is going to be a very, very disruptive technology. Tesla is poised to do to the automotive industry what Apple has done to the mobile space. Apple completely redefined how carriers brand their products, profit sharing models, etc. All totally unheard of things prior to Apple taking a stand and making it happen.

tobi_ger | July 10, 2013

One big difference: Apple had already a huge brand loyalty in advance of the iPhone and way larger customer base.
However, I share your hope for this being the first salvo and just the beginning.

Brian H | July 10, 2013

I recommend all re-read this article by Julian Cox:

Elon Musk and Tesla Motors; The Art of Modern Warfare In A Noble Cause

Long and chewy-good.

ppape | July 10, 2013

I love a comment I read a while back:
"Keep in mind this Model S is the worst car Tesla will ever make!". Wish I could give named credit, can' t recall. You know who you are...

Great Statement!

The car is not will continue to improve, but it sure got lots of things WAY right!!.....and those of us fortunate enough to be driving it right now will be grinning at every advancement it makes along the way.

Jackie :-)

J.T. | July 10, 2013

Jackie, credit for that line goes to @S4WRXTTCS in the Stretching to buy thread.

ChristianG | July 11, 2013


I wish you fun with buying the good model S in 3 years :P While I can buy a new cellphone every 1-3 years without much thought the Model S is an entirely different league, so I'm defenitely not happy with all the things they just did 'acceptable'...

On the other hand, we are Tesla disciple the same way there were Apple dispiples back then so we had to buy the car now.

Brian H | July 11, 2013

I've read another version of that, that the car when delivered is the worst it will ever be.

hodgeshawaii | July 12, 2013

Well I am an "S" owner with 900 miles of fun driving. But - I have been highly criticized for my criticism of "several" items I view as deficient in the S. (Hawaii Tesla Owners Forum) But that doesn't change the fact that I very much like the car - but I look forward to buying my next ONE, one that has fixed what I perceive and simple fixes but worth the change when they are available. I have shared these with Tesla in the hopes of them changing them quicker - and they have responded positively that they are working several of them in hopes of change for the better in the near future.

If any are interested my complaints are; (1) It is impossible to use the child seats in the rear of the car due to heat in Hawaii even with the $350 premium tint job and the AC set as recommended by Tesla - it is just too hot. (2) There is significant mirror wind noise above 63-65MPH or crosswinds when trades gust over 20mph, (3) There is no bumper-proximity warning devices in the US available (will be shipped on European Models), (4) Ok...I said it, no cup-holders in the rear seat, (5) AC vents are separated by a 17" touchscreen and DO NOT adjust to direct air-flow between the two front seats - needs more range of motion, (5) NO Simple way to open door handles when picking someone up or dropping of children for auto-drop off and teacher wants to open door, (think about it for those who havent' tried it), (6) strange things happen on tech-package model when approaching the car - ie. sometimes the door handles don't open sometimes they do - when they work they are great - when they don't they're troublesome, (7) my experience charger port door opens about 50% of the time when using the button on the charging cord - it actuates but doesn't open, (8) Tesla's front license plate holder is a joke and placement is not well thought out, (9) don't ever be without you're "Smart Phone" when you need to find out a detail about the Tesla S, as the only real information is via the internet - OH, the last time I called TESLA all rep's busy - but they did call back in 56 minutes - thank you - to help me - off course I by then had found out how to "REBOOT THE LOCKED SCREEN" by pushing the 2 correct buttons simultaneously and getting the AC back on, (10) there is no spare tire, and one has to rely on calling TESLA to get someone out to fix it (see #9 above) or one can use a can of TESLA emergency tire fix if it is just a puncture....OK, I'm going to stop now to try and avoid the perception that I don't think the car is "Perfect" or I'm only obsessing over the "cup holders". Yes, I will buy the next release that fixes the above and pass this perfect car on to someone who thinks it's perfect.

shop | July 12, 2013

Oh gawd, nicknitetown is back. Everyone, please ignore him and maybe he'll go away.

Brian H | July 12, 2013

Check out the O2 battery fans on Amazon. They move enough air to keep the rear cool, it seems.

HenryT2 | July 12, 2013


#5 - I believe the recommended solution is putting the car in park. Which is probably the safest thing to do anyway. But I do agree there should be a dedicated switch or button to open/unlock doors.

#7 - I think you need to have your UMC looked at. I had problems when I picked up my car and they adjusted something and then it worked fine.

As to being a perfect car, yes, I also agree the Model S needs to have some simple mistakes fixed. I also think that the Model S has "fixed" a few things that that I had no idea needed fixing. Who knew that anything less than instantaneous torque was unacceptable? Who knew that acceleration that isn't quiet and unassuming is primitive and obnoxious? How could I not understand that a display smaller than my laptop's was just stupid? Etc. Etc. Etc. I think Tesla will find their fixes easier than ICE manufacturers.

But I find it encouraging that my car will only get more valuable as those who insist the car is perfect start bidding wars for this first generation "perfect car" when I trade it in for the latest model that Tesla will have ruined by putting in more cupholders.