Submitted by bruno on March 17, 2019
So apparently if you have purchased your car from a private party(owner) you are not eligible for the discounted price(Auto Pilot-FSD) because it is post delivered? For that same reason, I cannot purchase extended warranty although their website explicitly says it is eligible if not purchased from a third party dealer.
Quote from application engineer:
We just wanted to reach out to you with regards to your recent inquiry about the discounted pricing regarding "Autopilot" and "Full Self Driving" however after escalating your concern at hand, it was determined by our engineering team that the reason why the vehicle in question was not reflecting the discounted pricing is because the vehicle in question is ineligible for the discounted pricing. Reason being that post delivered vehicles are not eligible for the discounted pricing. I apologize for any inconvenience this may have caused.
Tesla simply lost a customer and a Model Y preorder I have placed will now be canceled if I am to be treated in such a way, nowhere in their website or any post says anything about the above.
So beware before buying the car from someone else, you will most likely be treated differently and alienated, are these cars not also Tesla cars? Makes me feel like I purchased a fake branded product.